Prompt Steps

The steps in the Prompt palette of the Cisco Unified CCX Editor provide script designers with a way to create intelligent prompts.

Figure shows the steps in the Prompt palette as they appear in the Palette pane of the Cisco Unified CCX  Editor.

Note

The Create TTS Prompt step is only available for the Cisco UnifiedIP IVR or Cisco Unified CCX Premium license options.

Prompt Palette Steps