Prompt tab (Generic Recognition step)

Use the Prompt tab of the Generic Recognition step to configure the prompt for this step.

Generic Recognition Customizer Window—Prompt Tab

The following table describes the properties of the Prompt tab of the Generic Recognition customizer window:

Properties

Description

Prompt

Variable or expression indicating the prompt to be played.

Barge In

Yes—The caller can interrupt the prompt.

No—The prompt must complete playback before the caller can respond.

Continue on Prompt Errors

Yes—The step continues with the next prompt in the list if a prompt error occurs, or, if this prompt was the last in the list, the step waits for input from the caller.

No—An exception results, which can then be handled in the script.