Prompts tab (Recording step)

Use the Prompts tab of the Recording step to specify a prompt name, a start tone, a barge in option, and a continue on prompt errors option.

Recording Customizer Window—Prompt Tab

The following table describes the properties of the Prompts tab of the Recording customizer window:

Properties / Buttons

Description

Prompt

Variable indicating the prompt to be played back to the callers:

Customized Prompt—Prompt created by the designer.
No Prompt—No prompt is played.

Note	If you select Customized Prompt, use the List of Prompts drop-down list or the Expression Editor to specify the prompt to be played.

Start Tone

Tone that indicates the recording is about to begin.

Options from the drop-down list:

Default Prompt—System prompt providing a default start tone for playback.
Customized Prompt—Start tone created by the designer.
No Prompt—No start tone is played.

Barge In

Radio button.

Yes—The caller can interrupt the prompt.

No—The prompt must complete playback before the caller can respond.

Note	The start tone is not interruptible and will always be played back if specified, even if the main prompt is interrupted.

Continue on Prompt Errors

Radio button.

Yes—The step continues with the next prompt in the list if a prompt error occurs, or, if this prompt was the last in the list, the step waits for input from the caller.

No—An exception results, which can then be handled in the script.