Put Channel Parameters Information

HTTPS Method

PUT

URI

https://<server>/adminapi/channelParameters

Example URI

https://uccx-server/adminapi/channelParameters

Content Type

Application/XML, Application/JSON

HTTPS Success Code

200

HTTPS Failure Codes

401, 402, 405, 412

Error Codes

—

Success Response

HTTPS/1.1 200OK

Sample Input XML—PUT

<?xml version="1.0" encoding="UTF-8"?>
<channelParameters>
  <chatParameters>
   <agentNoAnswerTimeout>12</agentNoAnswerTimeout>
   <agentJoinTimeout>60</agentJoinTimeout>
   <inactivityTimeout>360</inactivityTimeout>
   <offerChatWhenOnVoice>false</offerChatWhenOnVoice>
   <offerVoiceWhenOnChat>false</offerVoiceWhenOnChat>
   <maxChatSessionsPerAgent>2</maxChatSessionsPerAgent>
  </chatParameters>
  <emailParameters>
   <maxEmailSessionsPerAgent>3</maxEmailSessionsPerAgent>
  </emailParameters>
</channelParameters>