Reply Template API Parameters

Parameters are optional unless otherwise noted.

Parameter

Description

Notes

changeStamp

The change stamp of the reply template record.

Integer. Defaults to 0.

changeStamp is required for PUT (update API).

The changeStamp increments by 1 if the update is successful.

name

The template name.

String.

Required for POST.

refURL

The reference to the reply template.

Boolean.

systemDefined

True if the template was pre-installed on Customer Collaboration Platform.

systemDefined templates cannot be deleted.

templateURL

The URL of your template. The URL must reference an OpenSocial gadget to be displayed in Customer Collaboration Platform.

Additional information on OpenSocial is available at https://docs.opensocial.org/display/OS/Home.

String.

Required for POST.