Resource Group Lists Data Structure

AttributeBase TypeRestrictions Description

resourceGroupNameUriPair

nameUriPair

minOccurs = 1

maxOccurs = 1

nillable = false

Name of the resource group, as set up in the Unified CCX Administration.

selectionCriteria

string

minOccurs = 1

maxOccurs = 1

Enumerations=Longest Available, Linear, Circular, Most Handled Contacts, and Shortest Average Handle Time.

Resource pool selection model that is set up in the Unified CCX Administration.

resourceAndOrder

resourceOrder

minOccurs = 0

maxOccurs = unbounded

nillable = false

Order in which the resource resides within the resource group.