RTP_STOPPED_EVENT (OPTIONAL)
The RTP_STOPPED_EVENT message indicates that an RTP media has been stopped. There are two media streams for audio media so there are two RTP Stopped events, one indicating the input has stopped (that is, the phone is not listening) and the other that the output has stopped (that is, the outgoing media from the agent phone has stopped).
The RTP Stopped Event is received when the call is placed on hold and when the call disconnects.
The following tables define the format of the RTP_STOPPED_EVENT message.
|
Fixed part Field name |
Value |
Data type |
Byte size |
|---|---|---|---|
|
reserved |
This value is set to 0. |
UINT |
4 |
|
reserved |
This value is set to 1. |
UINT |
4 |
|
clientPort |
The TCP/IP port number of the client connection that was closed. |
UINT |
4 |
|
Direction |
The direction of the event. One of the following values: 0: Input 1: Output2: Bi-directional |
USHORT |
2 |
|
ConnectionDeviceType |
The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values. |
USHORT |
2 |
|
CallID |
The Call ID value assigned to this call by Unified CCX. |
UINT |
4 |
|
Floating part Field name |
Value |
Data type |
Maximum size |
|---|---|---|---|
|
ConnectionDeviceID[25] (required) |
The device ID between the call and the device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
ClientAddress[81] (required) |
The IP address of the client. |
STRING |
16 |
|
AgentExtension[4] (optional) |
The agent’s ACD IP phone extension. |
STRING |
16 |
|
AgentInstrument[6] (optional) |
The agent’s IP phone number. |
STRING |
64 |
|
SendingAddress[125] (optional) |
The IP Address to which the client was sending the RTP stream. |
STRING |
16 |
|
SendingPort[126] (optional) |
The UDP (User Datagram Protocol) port number to which the client was sending the RTP Stream. |
UINT |
4 |
|
AgentID[194] |
The agent’s Unified CCX login. |
STRING |
129 |