Script Variables Used in the PostRouteSelectCSQ.aef Script
Table describes the variables used in the PostRouteSelectCSQ.aef sample script.
|
Variable Name |
Variable Type |
Initialized Value |
Function |
|---|---|---|---|
|
DelayWhileQueued |
int |
30 |
Stores the number of seconds to delay in the queue before prompting the call again. Used in the Queued section of the script. |
|
QueuePrompt |
Prompt |
SP[ICD\ICDQueue.wav] |
Gives the caller a message while the caller is in the queue waiting for the call to be answered. Used in the Queued branch of the Select Resource step. |
|
WelcomePrompt |
Prompt |
SP[ICD\ICDWelcome.wav] |
Stores the message the caller hears when the system answers the call. Used in the opening prompt of the script. |
|
routeSelect |
String |
"" |
Stores the CSQ name to be used in the script. Returned by the Request Route step and passed into the Select Resource step. |