Sip Gateway Configuration

SIP Gateways provide media termination and signal translation between the PSTN and the IP networks using the SIP signaling protocol for voice and video traffic. You can add or modify the SIP Gateway parameters using REST API that enable the Outbound subsystem of the Unified CCX to communicate with the SIP gateway.

Call Progress Analysis is a feature of the SIP gateway which determines whether the reached end point is an answering machine, live voice, fax, or beep tone and so on. The SIP gateway performs call progressive analysis of the call and informs the outcome of the call to the Unified CCX