SNAPSHOT_DEVICE_REQ

The SNAPSHOT_DEVICE_REQ message, defined in the following tables, allows a client to retrieve information on a specified device.

The device information provided consists of a list of the calls associated with the device and the current state of each call.

SNAPSHOT_DEVICE_REQ Fixed Part Message Body Format

Fixed part

Field name

Value

Data type

Byte size

InvokeID

A unique ID generated by the CTI client for each request message. This ID is returned in the corresponding confirmation message.

UINT

4

reserved

Set this value to 1.

UINT

4

SnapshotDeviceType

For non-agent devices this indicates the type of the device specified in the following AgentInstrument floating field.

USHORT

2

SNAPSHOT_DEVICE_REQ Floating Part Message Body Format

Floating part

Field name

Value

Data type

Maximum size

AgentInstrument[6] (required)

The agent’s IP phone number or any valid phone number.

STRING

64