Special Values

Table 1 shows the numeric code values used to define sizes and limits, indicate special IDs, and unspecified data elements in Unified CCX CTI messages.

Special Values

Constant

Description

Value

MAX_NUM_DEVICES

The maximum number of call devices that can be in a message list.

16

MAX_CSQ_COUNT

In AGENT_STATE_EVENT message

99

MAX_AGENTS

In AGENT_TEAM_CONFIG message

64

NULL_CALL_ID

Indicates that no call ID is supplied.

0xFFFFFFFF

NULL_APPLICATION

Indicates that no Service is supplied.

0xFFFFFFFF

NULL_CSQ

Indicates that no CSQ is supplied.

0xFFFFFFFF

NULL_LINEHANDLE

In message constants

0xFFFF