Start Unified CCX Script Editor Web Launcher

The following prerequisites are applicable only for non-CA signed certificates:

  1. For Windows user:

    • Go to Control Panel > Programs > Java . The Java Control Panel screen appears.

    • Click Security.

    For Mac user:

    • Go to System Preference > Java. The Java Control Panel screen appears.

    • Click Security.

    For Linux user:

    • Go to the Bin directory of the Java version that you want to use.

      For example: /opt/jdk1.7.0_79/bin

    • Run the ControlPanel command. The Java Control Panel screen appears.

  2. In the Security tab of the Java Control Panel, add the HTTPS URL containing the fully qualified domain name (FQDN) of the Unified CCX server to the Exception Site List. In UCCX high availability deployment, add the URLs of both CCX servers to the Exception Site List.

  3. In the Advanced tab of Java Control Panel, choose the Use TLS 1.2 option in Advanced Security Settings.

  4. Ensure that the Unified CCX server certificate is added to the trust store of Java that is used to launch the Unified CCX Editor.

  5. Ensure that you are using Java version 8 or later.

To start the Cisco Unified CCX Editor, do the following:

Procedure

Step 1

Browse to locate the ccx_script_editor_<ccx_version> JNLP file that you downloaded to your local system from the UCCX AppAdmin page. Double click to run it.

Note

In Mac OS, a dialog box may appear with the message that the application cannot be launched because it is from an unidentified developer. In such an instance, right click the JNLP file and click Java Web Start to start the download.

The Editor Sign In dialog box appears.

Step 2

Enter a valid User Name, Password, and Unified CCX Server (IP address or host name of a node in the Cisco Unified CCX cluster) and click Sign In.

The User Name and Password value for the Cisco Unified CCX Editor must be the same as your Cisco Unified CCX Administration Name and Password value.

Note

  • Only users with Administrative rights to the machine on which the Cisco Unified CCX Editor is installed will be able to launch the Cisco Unified CCX Editor.

  • After you have logged on to Cisco Unified CCX Editor for the first time, subsequently you can select the Log In Anonymously button to run the Cisco Unified CCX Editor without specifying a Name and Password. However, in Anonymous mode, you cannot save scripts to the Repository.

The Cisco Unified CCX Server information can be any IP address or hostname of a valid node in the Cisco Unified CCX cluster.

Caution

You must enter a Cisco Unified CCX Server IP address the first time you launch the Cisco Unified CCX Editor. This allows the Cisco Unified CCX Editor to download additional information from the Cisco Unified CCX Cluster that it needs to become fully functional. In subsequent launches, the Cisco Unified CCX Editor uses the IP address to properly authenticate the user and download updated configuration information. If no IP address is supplied, or if the Cisco Unified CCX Editor is unable to connect to the cluster, the Cisco Unified CCX Editor starts up with the last known IP address and configuration.

Note

You cannot open a script file directly from a folder. If you have installed Unified CCX Editor for Windows, the script file directly opens in the Editor for Windows.