SUPERVISE_CALL_CONF

The SUPERVISE_CALL_CONF message, defined in the following tables, confirms the processing completion of the SUPERVISE_CALL_REQ message.

SUPERVISE_CALL_CONF Fixed Part Field Name Message Body Format

Fixed part Field name

Value

Data type

Byte size

InvokeID

Set to the same value as the InvokeID from the corresponding request message.

UINT

4

CallID

The Call ID value assigned to the call by Unified CCX.

UINT

4

ConnectionDeviceType

The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values.

USHORT

2

SUPERVISE_CALL_CONF Floating Part Field Name Message Body Format

Floating part Field name

Value

Data type

Maximum size

ConnectionDeviceID[25] (required)

The identifier of the connection between the call and the agent device that is being supervised.

STRING

64