SystemEventID Values

Table 1 lists the system event IDs that can be included in the Unified CCX CTI SYSTEM_EVENT message, with their descriptions and numeric code values.

System Event ID Values

SystemEventID

Description

Value

reserved

1

reserved

2

SYS_CCX_ONLINE

Unified CCX has gone online.

3

SYS_CCX_OFFLINE

Unified CCX has gone offline.

4

reserved

5

reserved

6

reserved

7

reserved

8

reserved

9

SYS_INSTRUMENT_OUT_OF_SERVICE

An Agent or Unified CCX device target has been removed from service.

10

SYS_INSTRUMENT_BACK_IN_SERVICE

An EnterpriseAgent or IPCC device target has been returned to service.

11