Task Resubmission API Parameters

Parameters are optional unless otherwise noted.

Parameter

Description

Notes

scriptSelector

The dialed number or script selector that is used to route the request to an agent.

This is a mandatory field.

Obtain the script selector from the CCE configuration. The string identifier is limited to a maximum of 32 characters.

reNotifyReason

Indicates the reason for renotification.

  • ROUTE_SERVICE_TRANSFER—Include for transfer.

  • ROUTE_SERVICE_RECOVERY— Include for failure recovery.