The False Output Branch

If the script has reached the maximum number of retries, the script executes the False output branch.

Configure the False output branch of the If step to create a final prompt to be played back to the caller, and then to send the script to the closing steps.

The following steps execute under the False output branch of the If step, as shown in Figure 7-21::

• The Create Container Prompt step—Creates a concatenated prompt named finalPrompt that contains the two system prompts, SP[SNU\error_auth.wav] and SP[SNU\error_try_later.wav], which inform the caller that authentication failed, and ask the caller to call back later.

• The Goto step—Sends the script to the Label named Bye, located above the closing steps of the script (see The Closing Steps of the SNU.aef Script), where a Play Prompt step plays finalPrompt before the script terminates the contact.