The Get Digit String Step

Conclude the DialByExtn output branch of the Simple Recognition step by dragging a Get Digit String step from the Media palette to the Design pane, and dropping it over the Set step icon under the DialByExtn icon.

Then configure the Get Digit String step to receive the digits entered by the caller in response to prompt, stores them in a result digit string variable named extnXfer, and then attempt to transfer the call.

Note

For more information on configuring the Get Digit String step, see “The Get Digit String Step” section.

The Get Digit String has three output branches: Successful, Timeout, and Unsuccessful.

Figure shows the output branches of the Get Digit String step.

Get Digit String Output Branches
The following sections describe the three output branches of the Get Digit String step:

  • The Timeout Output Branch

  • The Unsuccessful Output Branch

  • The Successful Output Branch (of Get Digit String)

The Timeout Output Branch

If the Get Digit String step does not receive input before reaching the timeout limit, the script executes the Timeout output branch, and the script skips the rest of the output branches of the Simple Recognition step and falls through to the second Play Prompt step (see The Play Prompt Step).

The Unsuccessful Output Branch

If the Get Digit String step is unsuccessful in receiving valid input, the script executes the Unsuccessful output branch, and the script skips the rest of the output branches of the Simple Recognition step and falls through to the second Play Prompt step (see The Play Prompt Step).