The Http Forward Step

Use the Http Forward step to send a (previously created) Java Server Page (JSP) template called CallConnected back to the originating web browser, to inform the web browser that the call has been connected.

Figure shows the configured Http Forward customizer window.

Configured Http Forward Customizer Window

Configure the General tab of the Http Forward customizer window as follows:

  • Http Contact—Triggering Contact

    The default Triggering Contact is the Http Contact that triggers the execution of the Http Forward step.

  • URI Path—callbackExtn

    The callbackExtn variable stores the outbound call extension, which the Http Forward step includes in its message to the web browser.

Configure the “parameters” Map tab of the Http Forward customizer window as follows:

  • Keyword—“Extension”

    The “Extension” keyword maps to the callbackExtn variable.

  • Value—callbackExtn