The True Output Branch

If the If step determines that the maximum number of retries has not been reached, the script executes the True output branch.

Configure the True output branch of the If step to provide the caller with another opportunity to enter the name of the desired person.

The following sections describe the two steps under the True output branch of the If step:

The Increment Step—Begin the True output branch of the If step by dragging an Increment step from the General palette to the Design pane, and dropping it under the True icon under If step, as shown in figure Name To User—No Output Branch of Implicit Confirmation Step.

Then configure the Increment step to increase the value of the attempts variable by 1.

The Goto Step (DialByName)—End the True output branch of the If step by dragging a Goto step from the General palette to the Design pane, and dropping it over the Increment step icon under the True icon under the If step, as shown in figure Name To User—No Output Branch of Implicit Confirmation Step.

Then configure the Goto step to return the caller to the beginning of the DialByName Label step at the beginning of the DialByName output branch of the Name to User step, in order to give the caller more attempts to input the proper name.