The False Output Branch

If the caller has reached the maximum number of retries and has not recorded a name, the script executes the False output branch of the Key 2 output branch of the Menu step.

Configure the False output branch to create a final prompt that will be played back to the caller, and then moves the script to the closing steps.

The following steps execute under the False output branch of the If step (see Figure 7-27):

• The Create Container Prompt step-Creates a prompt finalPrompt, which plays the system prompts SP[SNU\error_try_later], asking the caller to try again later.

• The Goto step-Sends the script to the Label named Bye, which executes the closing steps of the script.