The Label Step
Begin to build the Queued output branch of the Select Resource step by dragging a Label step from the General palette into the Design pane and dropping it into the Queued icon under the Select Resource step.
Next, configure the Label step (which is the beginning of the loop) to provide a target for the subsequent Goto step.
Note | For more information about configuring the Label step, see the Cisco Unified Contact Center Express Editor Step Reference Guide. |
Figure shows the configured Label customizer window.

Configure the Label customizer window by entering the name queueLoop in the Enter Label Name text field, and then clicking OK.
Next configure the subsequent Goto step to send the script to the Label with this name.