The Label Step (GetPin)

Continue building the Successful output branch of the Name To User step by dragging a Label step from the General palette and dropping it into the Successful icon under the Name To User step in the Design pane.

This Label step provides a target for a subsequent Goto step, in order to give callers more attempts at successfully entering digits by using the Get Digit String step that follows this label step.

Configure the Label customizer window by entering the name GetPin in the Enter Label Name text field, and then clicking OK.

Note	For more information about configuring the Label step, see the Cisco Unified Contact Center Express Editor Step Reference Guide.

If the script reaches this Label step, the Get Digit String executes. (See The Get Digit String Step).)