The Label Step (GetUser)
Continue the SNU.aef script by dragging a Label step from the General palette to the Design pane.
Configure the Label step to provide a target for subsequent steps if it becomes necessary to send the caller back for further attempts to successfully execute the Name To User step.
Configure the Label customizer window by entering the name GetUser in the Enter Label Name text field and then clicking OK.
Configure the subsequent Name To User step to send the script to the Label with this name, if necessary.
Note | For more information about configuring the Label step, see the Cisco Unified Contact Center Express Editor Step Reference Guide. |