The Play Prompt Step

Continue the True output branch of the If step by dragging a Play Prompt step from the Media palette to the True icon under the If step in the Design pane.

Then configure the Play Prompt step to play back the prompt P[calling] + S[dest]. This prompt plays back a message announcing the number of the destination phone call to the original caller.

Figure shows the configured Prompt tab of the Play Prompt customizer window.

Play Prompt Customizer Window—Configured Prompt Tab

  • In the General tab:

    • Set the contact to the triggering contact

    • Set Interruptible to No

  • In the Prompt tab:

    • Set the prompt to P[calling] + S[dest]

    • Set Barge In to No

    • Set Continue on Prompt Errors to Yes

  • In the Input tab:

    • Set Flush Input Buffer to Yes