The Unsuccessful Output Branch

If the Recording step does not successfully record the spoken name, the script executes the Unsuccessful output branch.

Configure the Unsuccessful output branch of the Recording step to create the final prompt that is played back to the caller, and to move the script to the closing steps.

Figure shows the scripting under the Unsuccessful output branch of the Recording step.

Recording Step—Unsuccessful Output Branch

As in previous Unsuccessful output branches, use a Create Container Prompt step to create a prompt named finalPrompt that contains two system prompts, SP[SNU\error_rec.wav] + SP[SNU\error_try_later.wav], which inform the caller that an error in recording has occurred, and ask the caller to call back later.

Next, a Goto step sends the script to the Label named Bye, located above the closing steps of the script (see The Closing Steps of the SNU.aef Script below), where a Play Prompt step plays finalPrompt before the script terminates the contact.