The Second Create TTS Prompt Step

Use a second Create TTS Prompt step (from the Prompt palette) to convert the text contained in the spanishPromptDoc variable into a prompt, spanishPrompt, that the subsequent Menu step will use to offer callers the choice of the Spanish language.

Figure shows the configured second Create TTS Prompt customizer window.

Configured Second Create TTS Prompt Customizer Window

Configure the second Create TTS Prompt customizer window as follows:

  • Text Input—spanishPromptDoc

    The document that is the source of the text that is converted to speech.

  • Voice Gender—Neutral

    The prompt playback uses the default voice gender.

  • Override Provider (optional)

    Variable or expression indicating a different TTS provider to be used where the prompt is played back instead of the provider defined for the contact.

  • Override Language (optional)—Spanish (Colombia) (es_CO)

    The prompt will be played back in Colombian (American) Spanish.

Note

Make sure to specify that the prompt converts the language of the text, and not the language of the call, to speech.

  • Output Prompt—spanishPrompt

    The name of the prompt that this step creates and that the subsequent Menu step will play.