The Steps in Each Cisco Unified CCX Editor Palette

This section lists the steps in each Cisco Unified CCX Editor palette.

  • General

  • Session

  • Contact

  • Call Contact

  • Email Contact

  • HTTP Contact

  • Media

  • User

  • Prompt

  • Grammar

  • Document

  • Database

  • ACD

  • ICM

  • Java

Note

For complete descriptions of the steps in every Cisco Unified CCX Editor palette, see the Cisco Unified Contact Center Express Scripting and Development Series: Volume 2, Editor Step Reference Guide.