The Successfully Receiving Caller Input

If the Name to User step successfully receives caller input, the script executes the Successful output branch.

Then configure the Successful output branch of the Name To User step to receive confirmation of the name from the caller and to transfer the call.

The steps under this branch are similar to the steps under the Successful output branch of the Get Digit String step above (See The Get Digit String Step); the script requests confirmation, and redirects the call to the desired extension.

Figure shows the scripting under the Successful output branch of the Name To User step.