Upload Document Step

Use the Upload Document step to add a document to the repository database. Uploading a document makes it accessible to all the Cisco Unified CCX servers in the cluster and allows it to be backed up with all other repository data.

Note

The Upload Document step will not work unless the user specified in the step is an authenticated user. Use the Authenticate User step before the Upload Document step to authenticate the user.

Warning

Although the repository database is meant to hold documents used by scripts, do not use the Upload Document functionality to store all types of documents. There is no provision for a delete document operation from a script. Also, the system will not behave properly if this step is over-utilized. This means that this step has not been designed to be extensively used by all calls coming into the system. Rather, the step is meant for updating documents in the repository database from time to time.

Upload Document Customizer Window

The following table describes the properties of the Upload Document customizer window:

Upload Document Properties

Property

Description

Language

Variable or expression indicating the language you want to upload to.

Name

Variable or expression indicating the name of the document you want to upload. (This is relative to the language folder in the repository.)

Document

The variable or expression to be uploaded to the repository.

User

The authenticated user generating and uploading the document.

Overwrite (radio buttons)

Select one of the following:

  • Yes—Select this option to overwrite the current data.

  • No—Select this option to retain the current data.