Get User Info Step

Use the Get User Info step to make user attributes available to the script.

Note	To support E.164 compliance, Unified CCX allows you to add “+” preceding to an agent extension or a route point directory number.

Get User Info Customizer Window

The following table describes the properties of the Get User Info customizer window:

Property

Description

User

The variable that identifies the user for whom you want to get information.

Attributes (Names and Variables)

The attribute names with the associated variables for the user.

Note	For complete details about the available Get User attributes, see Table 2-106..

Set (button)

To set a variable, select an Attribute name and click Set. Choose a variable from the Select Variable drop-down list and then click OK; the variable name appears in the Variable column next to the attribute you selected.

Clear (button)

To remove User information, highlight a value in the list and click Clear.

The following table describes the attributes that can be retrieved by using the Get User Info step:


Attribute	Description
E-mail	String representing the e-mail ID for this user. The user ID field is currently returned.
Extension	String representing the primary extension selected in the User pages of the Cisco Unified CCX Administration web interface.
First Name	String for the first name of the user.
Full Name	String for the full name of the user as configured in the Cisco Unified CCX Administration web interface.
Last Name	String for the last name of the user.
Spoken Name	Document object representing the recorded name of the user.
identifier (User ID)	The user ID of the user as configured in the Cisco Unified Communications Manager.