Deprecated Features

Notifications over BOSH (Long Polling)

In this release, support for notifications over BOSH (long polling) is deprecated. Applications that require notifications are recommended to use WebSocket-based notifications (Finesse desktop) or notifications over direct XMPP (over TCP).

The usage of port 7443 is deprecated and the port 8445 should be used instead. For the details on how to use port 8445 for WebSocket notifications, refer to the Managing Notifications in Third-Party Applications section of the Cisco Finesse Web Services Developer and JavaScript Guide.