Desktop Configuration

The DesktopConfig object is a container element that holds the configuration and messages of the Finesse desktop for agents to log in.

The DesktopConfig object is structured as follows:

Code Snippet

Copy{
   "deploymentType":"UCCE",
   "securityBannerMessage":"IMPORTANT: Finesse may only be accessed by authorized users!",
   "systemStatus":"IN_SERVICE",
   "host":"finesse25.autobot.cvp:8445",
   "isAlternateSystemAvailable":true,
   "desktopLicensed":true,
   "systemAuthMode":"NON_SSO",
   "enableMobileAgentLogin":"true",
   "isProxyRequest":false,
   "redirectToAlternateHost":false,
   "alternateHost":"finesse125.autobot.cvp:8445"
}