Media API Errors
For synchronous errors, the Media APIs include the requestId in the error response.
|
Status |
Error Type |
Description |
|---|---|---|
|
400 |
Bad Request |
The request is malformed or incomplete. |
|
400 |
Generic Error |
An unaccounted for error occurred. The root cause could not be determined. |
|
400 |
Invalid Input |
One of the parameters provided as part of the user input is invalid or not recognized. |
|
400 |
Parameter Missing |
The state or requestedAction is not provided. |
|
401 |
Authorization Failure |
Unauthorized (for example, the user is not yet authenticated in the Web Session). The user is not authorized to use the API (for example, an agent tries to use an API that only a supervisor or administrator is authorized to use). |
|
401 |
Invalid Authorization User Specified |
The authenticated user tried to make a request for another user. |
|
401 |
Invalid Supervisor |
A supervisor tried to change the state of an agent who does not belong to that supervisor's team. |
|
404 |
Not Found |
The resource specified is invalid or does not exist. |
|
503 |
Service Unavailable |
A dependent service is down (for example, the Cisco Finesse Notification Service or Cisco Finesse Database). Finesse is OUT_OF_SERVICE. |