December 8, 2022
New and updated features
| Feature | Description | Details |
|---|---|---|
| IR1101 devices only: * Managing tunnel redundancy for cellular failover on IR1101 devices * Enhanced monitoring of IR1100 device status, cellular strengths and status, and RSSI strength |
Cellular uplink redundancy supported by using modem and SIM configurations for Active-Passive and Active-Active modes | * Connectivity from IR devices to Cellular Carriers * Monitor Network Device Status |
| IR18xx devices: Support for Wi-Fi uplink using Work Group Bridge (WGB) mode | IR1800 devices: Wi-Fi AP support; IR1800 Wi-Fi6 in WGB mode support. WGB supports user data only. IMPORTANT: IR1800 Wi-Fi (and WGB mode) are only supported on IR1800 software version 17.10.1a and beyond. |
* Monitor Network Device Status * eCVD Template features & settings --IR1800 devices |
| Application Management: Enhanced EDM Troubleshooting and Summary content | Application Management: Device Summary page enhancements and new Applications page support | Application Management |
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwd81133 | IR1800 without Wi-Fi module | IR1800 devices without Wi-Fi module: Device configuration cleanup fails during deactivation. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwd73097 | All | EDM Audit Trail: IoT OD shows only ten most-recent records | Not applicable | Not applicable | Not applicable | To view first 200 records in EDM: Audit > Edge Device Manager tab > scroll to screen bottom. Show records > choose 200. Scroll up to SEA tab, then back to EDM tab. Shows 200 records. Beyond first page are duplicate entries of first page. Fix planned in upcoming releases. |
| CSCwc84862 | IR809 | File download continues after Firmware update status shows failed in IoT OD. | After 4 hours, FW update will fail with error message: Firmware update for device has expired, device not heard. | Image size increases even after firmware update failed | Firmware update from 15.9(3)M4a to 15.9(3)M6 | None |
| CSCwd77594 | IR1101 IR1800 |
Already onboarded IR1101/IR1800 devices (before November 2022), first-time push configuration triggered, router may reload. Second push config, there is no reload seen. | For newly onboarded devices, no router reload observed on push configuration. | Router reload on first-time push configuration on already onboarded device | When push configuration triggered on already onboarded devices | None |
| CSCwd72014 | IR1800 | IR1800 eCVD V2-02 > Wi-Fi: If SSID/pre-shared key (PSK) is less than 8 characters, it is accepted by Config group, but device throws exception. | Minimum 8 characters are required for both SSID and PSK. | Device in configuration failure | When SSID/PSK set in Wi-Fi interface is less than 8 characters | Set minimum of 8 characters for both SSID and PSK |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6a |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02
- eCVD-IR1800-V2-2 (available on newly created organizations)
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 Cellular 0/3/0 Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
November 17, 2022
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwd35865 | IR1101 | Second SIM APN field is shown even for Ethernet WAN uplink selection in IR1101 eCVD group. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwd60236 | All | Dashboard API failed: null error seen on Dashboard page. | Edge Device Manager: Weakest Cellular RSSI widget on the Dashboard is not functioning in some corner cases. When RSSI widget is unable to retrieve data, an internal server error may be seen indicating Dashboard API failed: null. | Weakest Cellular RSSI widget on Dashboard interface may not function. | Other than Weakest Cellular RSSI widget on the Dashboard interface, no impact to any other functionality. | None |
| CSCwd47483 | IR809 | IOS upgrade hangs for 6 days, upload completes, upgrade is stuck in IoT OD | * Upload Status: In Progress * Update Progress: 100% * Install Status: In Queue |
Upgrade stuck in IoT OD | IOS upgrade triggered for two devices, from IOS 15.8(3)M2a to 15.9(3)M5 | None |
| CSCwc84862 | IR808 | File download continues after Firmware update status shows failed in IoT OD | After 4 hours, FW update will fail with error message: Firmware update for device has expired, device not heard. | Image size increases even after firmware update failed | Firmware update from 15.9(3)M4a to 15.9(3)M6 | None |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6a |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
- eCVD-IR1800-V2-1
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below for onboarding and monitoring.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
October 6, 2022
New and updated features
| Feature | Description | Details |
|---|---|---|
| IoT OD device inventory displays with Modules | Edge Device Manager > Inventory > Device > Select Device Details > Interfaces. In prior releases, all interfaces show one drop down. Now, they are categorized based on the Module for ease of visualization. IoT OD auto-discovers required module set up and interfaces for IR devices in Inventory lists. |
Inventory Mapping of IR Devices |
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwd08748 | IG only | Configuration null error on VPN enable/disable in specific scenarios before saving configuration. |
| CSCwc22847 | IR829 only | Dot11 Radio Graph was broken. Fixed in this release. |
| CSCwc87736 | All devices | Very rarely, uptime is missing in devices. Fixed in this release. |
Open Caveats on IoT OD
| Defect | Device Effected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwc87478 | All | Device-generated events not seen on IOT OD US Production Cluster only. | Port up/down, cellular modem reset, and similar device-generated events not seen in Inventory > Device > Events and Operations > Events for that device. Due to this, alerts for the above conditions are not generated for that device, users will be unable to see Open Alerts on the Dashboard and under Operations > Alerts. This also results in non-generation of Alert Rules notifications via email/SMS for the above events. | Frequency: Often. | Issue isolated to US Production cluster only. OD-generated events such as Device bootstrapping, registered, IOx details, etc. are functional. Device to IOT OD connectivity is functional; no impact to traffic or reachability. | Manually monitor the detailed status of the device and its interfaces from Inventory > Device > Summary, Monitoring, Interfaces. |
| CSCwc76689 | IR829 AP | Unable to open device on EDM inventory UI with error - No Network element found | Affected device shows in Inventory UI. When opening affected device by clicking name, EDM UI gives following error: EID not found. But EID mentioned is actually AP EID, not IR829 EID. Failure - Error getting details for device: No network element found with EID AP803+XX | Unable to load network device details on EDM when AP bootstrapping fails. | For an IR829 which has associated AP, once IR onboarding is successful, if AP bootstrapping fails, this error displays. | To see Events for the device, click Operations > Events. Once AP bootstrapping is successful, this issue will auto resolve and user can see network device details. |
| CSCwc75633 | All | In Access Control menu option on IOT OD interface, user has conflicting role accesses of: Request Device Deactivation and Deactivate Device. Higher permission access takes precedence over device. | User should not be able to create/save two conflicting roles for one user. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error |
| In Access Control menu option on IOT OD interface, user has conflicting role accesses of: Request Device Deactivation and Delete Device. Higher permission access takes precedence over device. | Delete Device permission should take precedence over Request Device Deactivation permission. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| In Access Control menu option on IOT OD interface, user has conflicting role accesses of: Manage Devices and Request Device Deactivation. Higher permission access takes precedence over device. | Manage Devices permissions should take precedence over Request Device Deactivation. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| When changing role permissions, user must log out and log in. | New role permissions do not set. | -- | When changing role permissions, new information does not seem to work. | Log out and log in to IOT OD. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
- eCVD-IR1800-V2-1
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below for onboarding and monitoring.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
September 22, 2022
New and updated features
This release has no customer-facing features. It includes platform efficiency and stability updates.
Resolved Caveats on IoT-OD
None
Open Caveats on IoT-OD
| Defect | Device Effected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwc87478 | All | Device-generated events not seen on IoT OD US Production Cluster only. | Port up/down, cellular modem reset, and similar device-generated events not seen in Inventory > Device > Events and Operations > Events for that device. Due to this, alerts for the above conditions are not generated for that device, users will be unable to see Open Alerts on the Dashboard and under Operations > Alerts. This also results in non-generation of Alert Rules notifications via email/SMS for the above events. | Frequency: Often. | Issue isolated to US Production cluster only. OD-generated events such as Device bootstrapping, registered, IOx details, etc. are functional. Device to IoT OD connectivity is functional; no impact to traffic or reachability. | Manually monitor the detailed status of the device and its interfaces from Inventory > Device > Summary, Monitoring, Interfaces. |
| CSCwc76689 | IR829 AP | Unable to open device on EDM inventory UI with error - No Network element found | Affected device shows in Inventory UI. When opening affected device by clicking name, EDM UI gives following error: EID not found. But EID mentioned is actually AP EID, not IR829 EID. Failure - Error getting details for device: No network element found with EID AP803+XX | Unable to load network device details on EDM when AP bootstrapping fails. | For an IR829 which has associated AP, once IR onboarding is successful, if AP bootstrapping fails, this error displays. | To see Events for the device, click Operations > Events. Once AP bootstrapping is successful, this issue will auto resolve and user can see network device details. |
| CSCwc75633 | All | In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Request Device Deactivation and Deactivate Device. Higher permission access takes precedence over device. | User should not be able to create/save two conflicting roles for one user. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error |
| In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Request Device Deactivation and Delete Device. Higher permission access takes precedence over device. | Delete Device permission should take precedence over Request Device Deactivation permission. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Manage Devices and Request Device Deactivation. Higher permission access takes precedence over device. | Manage Devices permissions should take precedence over Request Device Deactivation. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| When changing role permissions, user must log out and log in. | New role permissions do not set. | -- | When changing role permissions, new information does not seem to work. | Log out and log in to IoT OD. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
- eCVD-IR1800-V2-1
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below for onboarding and monitoring.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
September 22, 2022
New and updated features
This release has no customer-facing features. It includes platform efficiency and stability updates.
Resolved Caveats on IoT OD
None
Open Caveats on IoT OD
| Defect | Device Effected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwc87478 | All | Device-generated events not seen on IoT OD US Production Cluster only. | Port up/down, cellular modem reset, and similar device-generated events not seen in Inventory > Device > Events and Operations > Events for that device. Due to this, alerts for the above conditions are not generated for that device, users will be unable to see Open Alerts on the Dashboard and under Operations > Alerts. This also results in non-generation of Alert Rules notifications via email/SMS for the above events. | Frequency: Often. | Issue isolated to US Production cluster only. OD-generated events such as Device bootstrapping, registered, IOx details, etc. are functional. Device to IoT OD connectivity is functional; no impact to traffic or reachability. | Manually monitor the detailed status of the device and its interfaces from Inventory > Device > Summary, Monitoring, Interfaces. |
| CSCwc76689 | IR829 AP | Unable to open device on EDM inventory UI with error - No Network element found | Affected device shows in Inventory UI. When opening affected device by clicking name, EDM UI gives following error: EID not found. But EID mentioned is actually AP EID, not IR829 EID. Failure - Error getting details for device: No network element found with EID AP803+XX | Unable to load network device details on EDM when AP bootstrapping fails. | For an IR829 which has associated AP, once IR onboarding is successful, if AP bootstrapping fails, this error displays. | To see Events for the device, click Operations > Events. Once AP bootstrapping is successful, this issue will auto resolve and user can see network device details. |
| CSCwc75633 | All | In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Request Device Deactivation and Deactivate Device. Higher permission access takes precedence over device. | User should not be able to create/save two conflicting roles for one user. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error |
| In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Request Device Deactivation and Delete Device. Higher permission access takes precedence over device. | Delete Device permission should take precedence over Request Device Deactivation permission. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Manage Devices and Request Device Deactivation. Higher permission access takes precedence over device. | Manage Devices permissions should take precedence over Request Device Deactivation. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| When changing role permissions, user must log out and log in. | New role permissions do not set. | -- | When changing role permissions, new information does not seem to work. | Log out and log in to IoT OD. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
- eCVD-IR1800-V2-1
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below for onboarding and monitoring.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
August 31, 2022
New and updated features
| Feature | Description | Details |
|---|---|---|
| New permissions: Deactivate Device and Delete Device | New permissions: Deactivate Device and Device Device. Clarification on how Roles are defined. | Add and manage users |
| Updated View Device permissions | Allow users with View Device permission to view Alerts, Events, and close Alerts. | View events and alerts |
| Updated Smart Account documentation for IoT OD | Instructions on accessing the Client ID and Secret ID information from My Console. | Link your Smart Account to your organization |
Resolved Caveats on IOT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwc71244 | All IRs | Application Management: If customer is using APIs and the device list is empty, IoT OD deletes all versions of that application from the devices. |
| CSCwc21957 | IR829 | During very specific scenario of AP registration, if there is cellular timeout, AP registration succeeds but OD reports as Configuring state. No impact to OD reachability. Misleading status report is resolved as part of this CDET. |
| CSCwc68079 | SEA on all IRs | If user has only SEA role, but organization has EDM/IAV/EI access, user sees blank Operations Dashboard. |
Open Caveats on IOT OD
| Defect | Device Effected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwc87478 | All | Device-generated events not seen on IoT OD US Production Cluster only. | Port up/down, cellular modem reset, and similar device-generated events not seen in Inventory > Device > Events and Operations > Events for that device. Due to this, alerts for the above conditions are not generated for that device, users will be unable to see Open Alerts on the Dashboard and under Operations > Alerts. This also results in non-generation of Alert Rules notifications via email/SMS for the above events. | Frequency: Often. | Issue isolated to US Production cluster only. OD-generated events such as Device bootstrapping, registered, IOx details, etc. are functional. Device to IoT OD connectivity is functional; no impact to traffic or reachability. | Manually monitor the detailed status of the device and its interfaces from Inventory > Device > Summary, Monitoring, Interfaces. |
| CSCwc76689 | IR829 AP | Unable to open device on EDM inventory UI with error - No Network element found | Affected device shows in Inventory UI. When opening affected device by clicking name, EDM UI gives following error: EID not found. But EID mentioned is actually AP EID, not IR829 EID. Failure - Error getting details for device: No network element found with EID AP803+XX | Unable to load network device details on EDM when AP bootstrapping fails. | For an IR829 which has associated AP, once IR onboarding is successful, if AP bootstrapping fails, this error displays. | To see Events for the device, click Operations > Events. Once AP bootstrapping is successful, this issue will auto resolve and user can see network device details. |
| CSCwc75633 | All | In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Request Device Deactivation and Deactivate Device. Higher permission access takes precedence over device. | User should not be able to create/save two conflicting roles for one user. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error |
| In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Request Device Deactivation and Delete Device. Higher permission access takes precedence over device. | Delete Device permission should take precedence over Request Device Deactivation permission. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| In Access Control menu option on IoT OD interface, user has conflicting role accesses of: Manage Devices and Request Device Deactivation. Higher permission access takes precedence over device. | Manage Devices permissions should take precedence over Request Device Deactivation. | -- | Current behavior: User is allowed to have 2 conflicting roles. When user performs some operations, error message displays. | Remove one of the Roles to avoid error | ||
| When changing role permissions, user must log out and log in. | New role permissions do not set. | -- | When changing role permissions, new information does not seem to work. | Log out and log in to IoT OD. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
- eCVD-IR1800-V2-1
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT-OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below for onboarding and monitoring.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
August 11, 2022
New and updated features
| Feature | Description | Details |
|---|---|---|
| Multi-factor authentication (MFA) on IoT OD | Once Tenant Admin enables MFA, all users in the organization are required to use the MFA process to access. | Enable Multi-Factor Authentication (MFA) for an Organization on IoT OD |
Resolved Caveats on IoT OD
| CDETs | Device Effected | Description | Info | Workaround |
|---|---|---|---|---|
| CSCwb90951 | IR829 devices | Configuration push job does not expire automatically, at times | The issue can occur if: * There is an AP registration that continuously fails * Devices are deleted * Devices are re-added to the same config group |
Create new config group for devices |
Open Caveats on IoT OD
| Defect | Device effected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwc56826 | IR1101 | Firmware update is stuck in Scheduled state | The scheduled firmware update on an IR1101 device is stuck in "Scheduled" state, intermittently. | The device is stuck in an active operation so user cannot deactivate the device from the IoT OD. | N/A | Cancel the firmware update job. Deactivate the device. Fix targeted for upcoming releases. |
| CSCwc56661 | All IR devices | Alert count is incorrect in the Operations Dashboard slider | Stale alert count entries remain for the device on the Operations Dashboard slider. For example: the alert count shows 2 or 3; device has one alert. When you click on the device, you pop to the Operations > Alerts page. One alert shows. | Incorrect alert count is displayed in the Operations Dashboard slider UI. | N/A | None. Fix targeted for upcoming releases. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M5 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M5 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
- eCVD-IR1800-V2-1
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT-OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below for onboarding and monitoring.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
July 14, 2022
New and updated features
| Feature | Description | Details |
|---|---|---|
| Enhanced device onboarding using Smart Account for IR and IG devices | Devices automatically move from the Inventory > Unused list to the In Use list as you successfully complete the PnP process | * Add and manage network devices * Deactivate a device * Delete a device |
| Devices synched with Cisco Smart Account show in Inventory > Unused until Group Assignment | Multi-select one or more devices and move them to a Configuration Group from the Unused list while in Inventory interface | Add and manage network devices |
| Enhancements for onboarding network devices | Bulk device add .csv file improvements | Add and manage network devices |
| Request to Deactivate a Device | Enhancements to device management and deletion across organizations | Deactivate a device |
| SEA support on the IR1800 network device | The IR1800 network device adds SEA support | Secure Equipment Access Release Notes |
| Enhancements to firmware upgrading | Supports "Cancel firmware upgrade" option and improves error messages | Update network device firmware |
| Application Management support for IR1800 device | Install and maintain multiple IOx applications IoT OD-managed IR1800 series routers | Application Management |
| New template for IR1800 network devices | Provide IR1800 eCVD template | eCVD Template features & settings |
Resolved Caveats on Iot-OD
| CDETs | Device Effected | Description | Info | Workaround |
|---|---|---|---|---|
| CSCwc18289 | All IR platforms | Device up/down flapping event seen in Event logs. | Tunnel connectivity: reachability from IoT-OD to device is not impacted. When you refresh metrics from IoT-OD, device comes up. Root cause: Last heard metric was not updating since IoT-OD missed some SNMP traps sent by the device. So, markdown timer (which relies on last heard) sets device to DOWN state at its configured interval. When periodic interval timer arrives, device comes back UP. This caused flapping. |
Set Config Group > Properties > set "Markdown timer interval" to be less than the "Periodic interval." |
Open Caveats on IoT-OD
| Defect | Device effected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSVwc22847 | IR829 | Device Monitoring page does not show any data for DOT11Radio traffic 0/1. | WiFi traffic monitoring graph does not reflect data. | N/A | N/A | None. Fix targeted for upcoming releases. |
| CSCwc188422 | All devices | EDM Inventory: Bulk add of devices in EDM may fail due to non-braking spaces in .csv file. | When bulk-add .csv file has the EID columns value with non-braking spaces, the EID displays special character "?" and user is unable to delete the device. | N/A | N/A | Workaround: Ensure EID does not have non-braking spaces in EID value during bulk add using .csv file. |
| CSCwc19191 | IR devices with GPS enabled | Operations Dashboard Map: If GPS source is from location history, updates may not reflect accurately on map. | At times, where GPS metric update timer is < 5 minutes, some GPS coordinates may not reflect accurately on the Operations Dashboard maps. | Config Group > Properties > GPS Timer > Set to greater than 5 minutes. Fix targeted for upcoming releases. |
||
| CSCwc28540 | IR1101, IR1800 | In UI: Group-level parameters do not display at device level, after Push Config. | Device management, Port forwarding, Static routes, Firewall configs set at group level in eCVD config group are not displayed in the UI at device-level configuration page after the config push operation. | Information is still displayed at group-level. On Push Config, it takes effect. | N/A | None required. Display issue in device-level. Fix targeted for upcoming releases. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M5 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M5 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.08.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.07.01 | 17.08.01 |
| IGxx | 17.06.02 | 17.06.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Updating firmware to upgrade the network device to the latest version.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
- eCVD-IR1800-V2-1
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT-OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below for onboarding and monitoring.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
May 31, 2022
Open Caveats in IoT-OD
| Defect | Device effected | Description | Information | Symptom | Condition | Workaround |
|---|---|---|---|---|---|---|
| CSCwb90951 | IR | On occasion, configuration push jobs do not expire automatically even when no devices are attached to group. | This scenario can occur if there is an AP registration that continuously fails and devices are deleted. Subsequently, addition of the same devices to the same configuration group fails but is circumventable by using another configuration group. | An active configuration job for registration cannot be cancelled once all attached devices to a group are deleted. Job did not expire or timeout itself against normal behavior. Also, we can not add any device to the affected group at this stage. | Customer onboarded three devices using a particular group, AP bootstrapping was continuously failing and the configuration push was active. The customer successfully deleted all 3 devices. | Use a different configuration group for registration. |
| CSCwb45934 | IR | While adding an IR800 or IR1100 device to an eCVD template group, in the User Management section, for 'Privilege Level' dropdown, along with the correct Privilege level values ('User', "Admin'), there is an additional 'Privilege Level' label displayed. | The 'Privilege Level' label that is displayed cannot be selected and does not affect the actual 'Privilege level' value selection functionality | The 'Privilege Level' label is shown as one of the selection choices in the drop-down along with actual 'Privilege level' values. | The 'Privilege Level' label appears in the drop-down list only when the user tries to add more than one user in the user management section. | Select the Privilege level ('User' or 'Admin') and click Save. The 'Privilege Level' label that is displayed in the dropdown cannot be selected. |
| CSCwb91680 | All | GET /devices with pagination is returning duplicates and missing records | When there are more than 200 devices in the organization, paginating with a page greater than 1 and sorting based on non-unique fields like status and firmware version will return incorrect results. | Sorting with pagination based on non-unique columns for /devices API can return duplicate records on subsequent pages | When a sort is performed on a non-unique column | Sort devices based on unique column such as name and eid. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware (IOS Version) |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M5 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK5 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M5 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.08.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.07.01 | 17.08.01 |
| IGxx | 17.06.02 | 17.06.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Updating firmware to upgrade the network device to the latest version.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT-OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below in our default template.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
May 12, 2022
Open Caveats on IoT-OD
New and updated features
| Feature | Description | Details |
|---|---|---|
| Support for the IR1800 on IoT Operations Dashboard | Device and firmware support for the IR1800 series. | Supported network devices and firmware Onboarding Quick Start Guide -- IR |
| List open alerts on the Dashboard map | Directly open alert details of a specific device from the IoT-OD Map through the slider. | View network device information on a map |
| Password policy enhancements | Higher security posture of the IoT OD customer Organization. This is one of the essential requirements for FirstNet compliance. | Log in |
Resolved Caveats in IoT-OD
| CDETs | Device Effected | Description | Info | Workaround |
|---|---|---|---|---|
| CSCwb35413 | IG | Status sets to null in Connected Clients workflow. | Connected Client may provide 0.0.0.0 as its IP address. SEA to Client will still work. Client can still be accessed from Connected Clients and SEA. However, from Operations Dashboard maps view, the Clients will not appear. | Go to Inventory > select a group > Connected Clients tab. Get the IP address here. You cannot view your client from the Operations Dashboard map. It is there, just not visible on OD map. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware (IOS Version) |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M5 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK5 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M5 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.08.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.07.01 | 17.08.01 |
| IGxx | 17.06.01 | 17.06.02 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Updating firmware to upgrade the network device to the latest version.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT-OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below in our default template.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
March 31, 2022
New and updated features
| Feature | Description | Details |
|---|---|---|
| Secure Equipment Access support for Cisco IG series of devices | Once the SEA application is enabled on the IG network device (gateway), the auto-discovery mechanism automatically adds connected client devices on IoT OD. | Secure Equipment Access Overview |
| Secure Device Onboarding (SDO) enhancements | Secure Device Onboarding (SDO) updates to include failure scenarios | Secure Device Onboarding |
| IoT-OD Fixed Front-Facing IP Addresses | Updated IP addresses for US and EU clusters | Device and network requirements |
Resolved Caveats in IoT-OD
| CDETs | Device Effected | Description |
|---|---|---|
| CSCwb09073 | IR829 devices that support SEA | SEA to enable SEA agent where IR829 is registered without depending on final status. |
| CSCwa71008 | IR devices | Error during bootstrap process. Invalid config commands supplied [keyring local Flexkey]. |
| CSCwa88289 | IR | Zone Based Firewall configuration prevents any traffic from passing customer S2S VPN Tunnel2. |
| CSCwb05262 | IR829 | Boot environment variable may be empty after factory reset and reload in firmware version 15.9-3.M4a+. To ensure boot variable is never empty, IoT-OD pushes and saves the booted IOS image in the environment variable. |
Open Caveats in IoT-OD
| CDETs | Device Effected | Description | Information | Workaround |
|---|---|---|---|---|
| CSCwb35413 | IG | Status sets to null in Connected Clients workflow. | In the rare case that a Connected Client provides 0.0.0.0 as its IP address, SEA to Client will still work. Client can still be accessed from Connected Clients and SEA. However, from Operations Dashboard maps view, the Clients will not show up. | For SEA to these clients, from SEA everything works. Only from Dashboard maps, in the event any client hits this rare bug, you cannot view. |
| CSCwb11699 | IR | Unable to recover the device from Config Failure when Cellular 2 is selected as the WAN uplink. | eCVD WAN today provides a Cellular 2 interface. It is only for data traffic, not for onboarding via Cellular2 or failover to/from other interfaces. Dual-LTE or interface failover support from IoT-OD is planned for upcoming releases. | Assign Cellular 1 to WAN Uplink option, not Cellular 2. The next registration cycle will push the updated configuration. It will be successful. |
| CSCwa49091 | IG, IR | Tenant name with backslash: Operations Dashboard stats won't work. | Do not use backslash character when creating a new organization. You cannot edit an organization name; create a new one. | |
| CSCwb37468 | IR8x9 | Location history not working in eCVD Basic IR8x9 template. | Only the following 2 templates are available: - eCVD-IR829-V2-01 - eCVD-IR1101-V2-01 |
|
| CSCwb26271 | IG | Deleting PAT rules at device level is not deleting on the device. | If you delete PAT rules and click "Save and Push" Config button, the PAT rules are not deleted on the device. | 1. Delete PAT rules. 2. Click Save. 3. Click Push Config. |
| CSCwb52468 | IR1101 | For the IR1101 device using eCVD2.0 and eCVD2.01 Advanced template, for WAN > Cellular 1 and Cellular 2 selection, use the dropdown to select Cellular 1 or Cellular 2, NOT the default Cellular 1 or Cellular 2. | Application: you want to add APN name to Cellular 1 or Cellular 2 in the WAN interface in the Config group. | 1. Click Configuration > pick the device > Edit Group > Configurations tab > WAN interface > WAN Uplink2 Enabled > select "Cellular 1" or "Cellular 2" dropdown > from dropdown select Cellular 1 or Cellular 2. 2. Difference: select value from dropdown instead of default. 3. Add cellular APN. 4. Save. Consequences: Using default Cellular 1 or Cellular 2 option may wipe out initial APN. The updates won't get pushed to the device. Fix will be updated in upcoming release cycle. |
Supported firmware
| Edge Device | Minimal Firmware Version | Minimal Firmware IOS Version | Recommended Firmware (IOS Version) |
|---|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | Cisco IOS release | 15.9(3)M5 |
| IR829 AP | 15.3(3)JK | Cisco IOS release | 15.3(3)JK5 |
| IR829 Dual LTE | 15.9(3)M2a | Cisco IOS release | 15.9(3)M5 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.1) | Cisco IOS release | 17.07.01 |
| IGxx | 17.06.01 | Cisco IOS XG | 17.06.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Updating firmware to upgrade the network device to the latest version.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-01
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page, and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below in our default template.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem | GigabitEthernet0, LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | GigabitEthernet0, LAN (over SVI): GigabitEthernet 1 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
February 22, 2022
This release introduces the following three new Industrial Gateways:
- Cisco IG21 IoT Gateway
- Cisco IG21 R Rugged IoT Gateway
- Cisco IG31 R Rugged IoT Gateway
These gateways provide networking as well as:
- Cloud-hosted IoT-OD management of the gateway
- End-to-end security for the gateway, sensors, and the cloud
- Day0 provisioning of the gateways
- Easy access capability for features like DHCP, NAT, VPN, and IP forwarding
- Event and Alert notifications to the IoT OD such as software and cellular firmware updates, ethernet and WiFi events, and system events
New and updated features
| Feature | Description | Details |
|---|---|---|
| Improved Device Status information | Device status enhancements to show Configuring and Config Failure states. These replace Bootstrapping and Bootstrapped device status. Configuring indicates that the device is being configured and will include Day-0 onboarding or Day-n config updates. For any failures during this, the device is in Config Failure status to give better visibility of the tasks on the device. | Monitor Network Device Status |
| One form-based, eCVD (version 2.0) template for all new and existing customers for the IR1101 device | New combined eCVD template, built-in, form-based for the IR 1101 devices. This template replaces the 3 template options from earlier release. | eCVD Template Features & Settings |
| IG Device will be enabled by default in all organizations (pre-existing and new) | Currently, IG21/IG21R/IG31R devices will be available by default in all pre-existing and new organizations. By default, some UI operations, such as adding devices or configuring groups/templates will list IG devices in the drop-down menus, along with IR devices. | Quick Start Guide for IG Devices |
Open Caveats in IoT-OD
| CDETs | Device Effected | Description | Workaround |
|---|---|---|---|
| CSCwa86577 | IG | DHCP options: In both Routed and NAT mode, user can configure custom DHCP options for TFTP server as hex/string. For remaining options, it requires integer or IP value and will be available in upcoming release. | None |
| CSCwa49091 | NA | If organization name has a backslash character, Operations Dashboard statistics do not appear. Do not use backslash character when creating a new organization. You cannot edit an organization name; create a new one. | Organization name cannot have a backslash. |
| CSCwa88289 | IG | Zone Based Firewall (ZBF) config prevents any traffic from passing customer S2S VPN Tunnel2. By default, all traffic goes through management tunnel. For data traffic through Site-to-Site tunnel, customization may be required depending on customer network. |
Customize data traffic to allow in the respective acl. Or, remove ZBF configuration from the bootstrap configuration. |
| CSCwa92659 | All | Connection reset during registration causes device to be stuck in Config Failed state. This can occur on all device types in some corner cases, if modem resets during active Config Push. | Perform Push Config action to the device again which might involve a device reboot. |
| CSCwa96130 | IG | Connected client showing active status though it is no longer connected. This issue is seen if there are no clients present that are connected. | Connect another client and the data updates. |
| CSCwa96784 | IG | Exclude Clients option is not seen in the Connected Clients page. This issue is seen only for the client that is at the bottom of the list (or if there is a single client), when the pop-up for action requires scroll bars to be rendered. | Refresh the page. |
| CSCwa97065 | IG | WiFi Interface: WLAN status is not getting updated. | None. |
| CSCwa08833 | IG | Device UP event is sometimes missing in Devices Health & Status after onboarding. No functional impact; device is missing in log. | None required. |
Supported firmware
| Edge Device | Minimal Firmware Version (IOS Version) | Recommended Firmware Version (IOS Version) |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M3 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK5 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M4a |
| IR1101 | 17.01.01 (for Application Management, SEA 17.04.01) | 17.06.02 |
| IGxx | 17.06.01 | 17.07.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Updating firmware to upgrade the network device to the latest version.
IMPORTANT: Factory resetting an IG device does not effect the firmware version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- Default configuring template for all platforms: (default-ios): v2.9
- Default eCVD Templates for IR8xx, IR1101: v2.0
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page, and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below in our default template.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem | GigabitEthernet0, LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | GigabitEthernet0, LAN (over SVI): GigabitEthernet 1 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
January 27, 2022
| Feature | Description | Details |
|---|---|---|
| Enhanced Events and Alert capabilities and search function | Search and filter events and alerts with the enhanced Search bar functions in UI. | Add and manage devices |
| Application Management Service: Enhanced network configuration when in Bridge Mode | When in bridge mode, the IP Address shows in the IP Configuration details | Application Management |
Resolved Caveats
| CDETs | Description | Workaround |
|---|---|---|
| CSCwa47166 | Device configuring requests stuck in bootstrapping longer than 2 months won't show in "Configuring" filter. | While searching, use "All" to find devices. |
| CSCwa46166 | Inventory: Scrollbar may disappear in some sequences. | Refresh page. |
| CSCwa40528 | IR8x9 > eCVD Advanced device-level configuration > VPN section > section.vpn_primaryheadend remains "true" even when disabled in device-level configuration and when previously set/unset at group-level configuration. | At device-level configuration, check and uncheck the section, and save. |
| CSCwa39633 | Inventory > pick a device > Device Configuration tab > Push Configuration still shows Failed status after fixing issue. But Event Log shows updated correct status. | Refer to Event Log tab for status. No functional impact. |
| CSCwa18007 | User Roles: Both Request to delete and Delete options are available. In custom role creation, use the Request to delete option. Ignore Delete option, if both are visible. | None. |
Open Caveats
| CDETs | Description | Workaround |
|---|---|---|
| CSCwa49091 | If organization name has a backslash character, Operations Dashboard statistics do not appear. | Do not use backslash character when creating a new organization. You cannot edit an organization name; create a new one. |
Supported firmware
| Edge Device | Minimal Firmware Version (IOS Version) | Recommended Firmware Version (IOS Version) |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M3 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK5 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M4a |
| IR1101 | 17.01.01 (for Application management, SEA 17.04.01) | 17.06.02 |
Note: Factory resetting an network device restores the network device to its original firmware version. See Updating firmware to upgrade the network device to the latest version.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- Default configuring template for all platforms: v2.6 (same as earlier releases)
- Default eCVD Basic Templates:
- IR829 : 1.92
- IR829 AP : 1.82
- IR1101: 1.94
- Default eCVD Advanced Templates:
- IR829: 1.96
- IR829 AP: 1.81
- IR1101: 1.93
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page, and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE is not supported on any platform below in our default template.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem | GigabitEthernet0, LAN (over SVI): GigabitEthernet 1 ,2, 3, 4 | Cellular0 |
| IR829-2LTE (dual modem) | GigabitEthernet0, LAN (over SVI): GigabitEthernet 1 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |