December 14, 2023
New and updated features
There are no customer facing features for this release.
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| NA | NA | NA |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwf62435 | IR1101, IR1800 | Template: Device can lose reachability. If EEM recovery is triggered on the device, it leaves iotd_recovery.log log file on flash of device to explain root cause. | If EEM recovery is triggered, the device loses remote reachability. | The log file (iotd_recovery.log) currently includes show tech-support so, it may not be retrievable from SEA self-SSH, as it takes a long time. | Check the output from Troubleshooting > IOS show command > more flash:iotd_recovery.log. |
| CSCwi33449 | All | Interface name is being displayed as "noInterfaceAvailable" in the Location history page upon hovering over the GPS location. | Appropriate Interface name using which we are getting the GPS details is not getting displayed in the Location History page upon hovering over the GPS location. | Interface name is not getting updated upon hovering over the GPS Location when GPS data comes from the Metrics. However, GPS Data coming from SNMP trap seems to have interface name correctly. | Interface name is eventually getting updated when the GPS data is coming from SNMP traps. |
| CSCwi46470 | IR1101/IR1800/ IE3X00 Externally Managed | Externally managed devices are not getting marked as down in the OD when they lose IDA connection or connectivity (it is intermittently seen in IE switches). | Externally managed devices will be still shown as UP in the OD even though device doesn't have IDA connection or has lost connectivity. | Markdown job is not kicking in for externally managed devices when the 'last heard' is not updating in the OD. | N/A |
| CSCwh80714 | IR1101 | Config Replace is failing when device is being upgraded from 17.04.01 to the latest images due to unsupported Mgcp CLIs. | Config replace is failing due to Mgcp related CLIs and ends up in reloading the device. | Config replace is failing due to Mgcp related CLIs and ends up in reloading the device. | If upgrade is from 17.08.01 software version, users will not hit this issue. The fix has been provided in CSCwa48010 starting from 17.08.01 version |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M8 |
| IR809, IR829 single LTE | 15.8(3)M2a | 15.9(3)M8b |
| IR829 AP | 15.3(3)JK | 15.3(3)JK9 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M8b |
| IR1101 | 17.04.01 (for Application management, SEA 17.04.01) | 17.12.02, 17.13.1 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.12.02, 17.13.1 |
| IR1800 AP | 17.12.1.5 | 17.13.0.107 |
Note:
- Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
- For IR1800 devices, if Access Point (WiFi) is in use, the minimum recommended version is 17.12.1a for IR IOS-XE, and 17.12.1 for Access Point (WiFi).
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
Standard Config groups:
- IR829 - 2.05
- AP803 - 1.84
- IR1101 - 2.10
- IR1800 - 2.86
Legacy Config groups:
- IR829 - 2.05
- AP803 - 1.84
- IR1101 - 2.10
- IR1800 - 2.86
Existing tenants will reflect the correct and latest eCVD version with the latest changes.
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular0/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
November 28, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| Cisco Cross Platform Navigator | The Cisco Cross Platform Navigator provides easy access to multiple Cisco applications enabling more seamless navigation between Cisco networking platforms. | Cisco Cross Platform Navigator |
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwi05466 | IR1101, IR1800 | Extended config using a standard template is not being pushed to the device with PNP Reset. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwf62435 | IR1101, IR1800 | Template: Device can lose reachability. If EEM recovery is triggered on the device, it leaves iotd_recovery.log log file on flash of device to explain root cause. | If EEM recovery is triggered, the device loses remote reachability. | The log file (iotd_recovery.log) currently includes show tech-support so, it may not be retrievable from SEA self-SSH, as it takes a long time. | Check the output from Troubleshooting > IOS show command > more flash:iotd_recovery.log. |
| CSCwi33449 | All | Interface name is being displayed as "noInterfaceAvailable" in the Location history page upon hovering over the GPS location. | Appropriate Interface name using which we are getting the GPS details is not getting displayed in the Location History page upon hovering over the GPS location. | Interface name is not getting updated upon hovering over the GPS Location when GPS data comes from the Metrics. However, GPS Data coming from SNMP trap seems to have interface name correctly. | Interface name is eventually getting updated when the GPS data is coming from SNMP traps. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M8b |
| IR809, IR829 single LTE | 15.8(3)M2a | 15.9(3)M8b |
| IR829 AP | 15.3(3)JK | 15.3(3)JK9 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M8 |
| IR1101 | 17.04.01 (for Application management, SEA 17.04.01) | 17.12.02, 17.09.04a |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.12.02, 17.09.4a |
Note:
- Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
- For IR1800 devices, if Access Point (WiFi) is in use, the minimum recommended version is 17.12.1a for IR IOS-XE, and 17.12.1 for Access Point (WiFi).
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
Standard Config groups:
- IR829 - 2.03
- AP803 - 1.81
- IR1101 - 2.06
- IR1800 - 2.81
Legacy Config groups:
- IR829 - 2.03
- AP803 - 1.81
- IR1101 - 2.06
- IR1800 - 2.81
Existing tenants will reflect the correct and latest eCVD version with the latest changes.
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular0/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
November 7, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| Cisco SSO Login Experience | IoT Operations Dashboard will be integrated with Cisco Customer Identity (CCI) for an improved and seamless login experience. Cisco Customer Identity (CCI) is an okta-based identity provider managed and used by Cisco. This integration of IoT OD with CCI provides enhanced secure authentication and enables users to navigate across multiple Cisco applications and websites with one set of login credentials ensuring seamless operation. | CCI Integration |
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwh73243 | All | Some special characters in SA/VA name & Org name are causing various issues in New Account Setup. |
| CSCwh50712 | IR1101, IR1800 | Device-level configuration: Config Push fails when Per device option is set at group level for firewall settings in security section of eCVD config group. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwh35342 | All IRs | When you delete/clear an Additional Setting property in the configuration group, the value stays. | Cleared values are not deleted. | Configuration Group > Properties > Additional Settings: if you edit the parameters (e.g.: IP address), the new value appears. If the old value is deleted/cleared, the change does not reflect. | None. If a valid value is set, it reflects and is functional. Emptying/clearing stale values does not work for specific properties in Additional Settings in a Configuration Group. |
| CSCwf62435 | IR1101, IR1800 | Template: Device can lose reachability. If EEM recovery is triggered on the device, it leaves iotd_recovery.log log file on flash of device to explain root cause. | If EEM recovery is triggered, the device loses remote reachability. | The log file (iotd_recovery.log) currently includes show tech-support so, it may not be retrievable from SEA self-SSH, as it takes a long time. | Check the output from Troubleshooting > IOS show command > more flash:iotd_recovery.log. |
| CSCwi05466 | IR1101, IR1800 | Extended config using a standard template is not being pushed to the device with PNP Reset. | Additional config push is required to push the extended config. | None | None |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M8 |
| IR809, IR829 single LTE | 15.8(3)M2a | 15.9(3)M8 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK9 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M8 |
| IR1101 | 17.04.01 (for Application management, SEA 17.04.01) | 17.12.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.12.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
Standard Config groups:
- IR829 - 2.03
- AP803 - 1.81
- IR1101 - 2.06
- IR1800 - 2.81
Legacy Config groups:
- IR829 - 2.03
- AP803 - 1.81
- IR1101 - 2.06
- IR1800 - 2.81
Existing tenants will reflect the correct and latest eCVD version with the latest changes.
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular0/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
October 3, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| Metric Optimization for devices | Device Timer Settings: The default value and allowed ranges of the Metric Interval, Heartbeat Interval, and Threshold to Set Device Status as Down changed for existing and new configuration groups. | Manage Configuration Group |
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwh01932 | IR | Firmware Job status shows Finished even when device status shows In Progress. |
| CSCwb05669 | All | Application Management: Devices query based on version does not return a device where application version is installed. |
| CSCwh45284 | IR | AP Firmware update exception seen. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwh73243 | Not Applicable | Smart Account/Virtual Account: Some special characters (such as "&" and "^") in the Organization Name during New OD Account creation may return an error and prevent setup. | Defect is during login Smart/Virtual Account. | <Please add condition> Using special characters in the Org Name. |
Do not use special characters in the Smart Account/Virtual Account and Organization Name. The fix will be available in upcoming release. |
| CSCwh35342 | All IRs | When you delete/clear an Additional Setting property in the configuration group, value remains. | Cleared values are not deleted. | Configuration Group > Properties > Additional Settings: if you edit parameters (e.g.: IP address), then new value shows. If old value is deleted/cleared, it does not take effect. | None. If valid value is set, it takes effect and is functional. Emptying/clearing stale values is not working for specific properties in Additional Settings in a Configuration Group. The fix will be available next release. |
| CSCwf62435 | IR1101, IR1800 | Template: Device can lose reachability. If EEM recovery is triggered on the device, it leaves iotd_recovery.log log file on flash of device to explain root cause. | If EEM recovery is triggered, then device loses remote reachability. | The log file (iotd_recovery.log) currently includes show tech-support so may not be retrievable from SEA self-SSH, as it takes a long time. | Check the output from Troubleshooting > IOS show command > more flash:iotd_recovery.log. Plan to optimize to select troubleshooting CLI in upcoming releases. |
| CSCwh50712 | IR1101, IR1800 | Device-level configuration: Config Push fails when Per device option is set at group level for firewall settings in security section of eCVD config group. | Device status: Config Failure. | When the Per device option is set at group level and per device config push is performed. | Do not set the per device option at group level and perform the device level config push. Configs will still be pushed to the device. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M8 |
| IR809, IR829 single LTE | 15.8(3)M2a | 15.9(3)M8 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK9 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M8 |
| IR1101 | 17.04.01 (for Application management, SEA 17.04.01) | 17.12.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.12.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
Standard Config groups:
- IR829 - 2.03
- AP803 - 1.81
- IR1101 - 2.06
- IR1800 - 2.81
Legacy Config groups:
- IR829 - 2.03
- AP803 - 1.81
- IR1101 - 2.06
- IR1800 - 2.81
Existing tenants will reflect the correct and latest eCVD version with the latest changes.
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular0/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
August 29, 2023
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwh26089 | All IRs | SOAP exception error during AP firmware upload:javax.xml.ws.soap.SOAPFaultException: Connection reset |
| CSCwh30934 | All IRs | In us.ciscoiot.com, Application Manager is not installing the customer's app in the customer organization. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwh35342 | All IRs | In configuration group properties > Additional settings, if the parameters (eg: IP address) are edited, then new value is reflected. If old value is deleted/cleared, it does not take effect. | Cleared values are not deleted | When we delete/clear an addition setting property in the configuration group | None. |
| CSCwf62435 | IR1101, IR1800 | Device can lose reachability. If EEM recovery is triggered on the device, it leaves a log file called iotd_recovery.log on flash: of device to explain root cause. | If EEM recovery is triggered, then device loses remote reachability. | The log file (iotd_recovery.log) currently includes show tech-support so may not be retrievable from SEA self-SSH, as it takes a long time. | None. |
| CSCwh01932 | IR829 | Firmware Job status shows Finished even when device status shows In Progress. | Update status shows as 100% even when the Retry is in progress. | Job is finished but shows In Progress in Job Details page. | None. Infrequent occurrence.It is status mismatch; actual job would have completed and device will be functional. |
| CSCwb05669 | All | Application Management: Devices query based on version does not return a device where application version is installed. | When a version change action fails, sometimes the device shows up under the wrong application version (the intended version). | The version shown for the application is wrong. | Refresh device. The correct version will be fetched from the device and shown. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M8 |
| Both IR809 and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M8 |
| IR829 AP | 15.3(3)JK | 15.3(3)JK9 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M8 |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.12.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.12.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
Legacy
- IR829 - 2.02
- AP803 - 1.81
- IR1101 - 2.04
- IR1800 - 2.7
IMPORTANT: The eCVD template has the latest changes. However, the eCVD version numbers are incorrectly shown in the newly-created organizations. T
Legacy
- IR829 - 2.01
- AP803 - 1.81
- IR1101 - 2.03
- IR1800 - 2.6
Existing tenants will reflect the correct and latest eCVD version with the latest changes.
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
August 17, 2023
There are no new features for this release. This is a hotfix Release for CSCwh25866. All other content from the August 2, 2023 release is valid.
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description | Symptoms | Workaround |
|---|---|---|---|---|
| CSCwh25866 | All IRs | When firmware update is scheduled for multiple devices in varying states (up/down/configuring, etc), and if the devices experience unstable network connectivity issues, there is a potential for the firmware update to fail with exceptions. Once the devices are up and running, reattempting the firmware update should succeed. |
The firmware update job might fail with the following error messages in Software > Submitted Job > Device-level error messages: "Operation was canceled due to System Error in the JobEngine", and/or "Error processing element [IRxxx]: org.hibernate.exception.GenericJDBCException: could not execute statement". |
This hotfix reduces the frequency of the occurrence of the issue. For the existing jobs that already have an error, attempting the firmware update job again will help rectify the issue. There is still one scenario where the firmware update might fail (<6% odds); in the event we hit it, the user needs to reattempt the firmware update submission for those devices. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwe26720 | IR1800 | IR1800: Radio 1 should only be configured for 5 GHz configuration. | Radio broadcast frequency set incorrectly by the IoT OD on IR1800 devices. | When only one radio is enabled on the device and the radio frequency is set to 2.4 GHz. | Enable the second radio with a dummy SSID and 5 GHz frequency. |
| CSCwf62435 | IR1101, IR1800 | Device can lose reachability. If EEM recovery is triggered on the device, it leaves a log file called iotd_recovery.log on flash: of device to explain root cause. | If EEM recovery is triggered, then device loses remote reachability. | The log file (iotd_recovery.log) currently includes show tech-support so may not be retrievable from SEA self-SSH, as it takes a long time. | None. |
| CSCwh01932 | IR829 | Firmware Job status shows Finished even when device status shows In Progress. | Update status shows as 100% even when the Retry is in progress. | Job is finished but shows In Progress in Job Details page. | None. Infrequent occurrence. It is status mismatch; actual job would have completed and device will be functional. |
| CSCwb05669 | All | Application Management: Devices query based on version does not return a device where application version is installed. | When a version change action fails, sometimes the device shows up under the wrong application version (the intended version). | The version shown for the application is wrong. | Refresh device. The correct version will be fetched from the device and shown. |
August 2, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| Update eCVD to use non-standard VLAN/IP/Tunnel/SPAN session | Update eCVD to use non-standard VLAN/IP/Tunnel/SPAN session to include more field values for both Legacy and Standard Group configuration settings. | * DHCP * VPN * Wi-Fi |
| Standard Form for Group and single-device configurations enhancements | Expanded CLI options for users to enter IOS configurations, in addition to using the eCVD configurations. | * Configuration Overview * Create Configuration Group * Edit Configuration Group * Configuration Variables * Manage Configuration Group |
| Serial module support on IR1101 devices managed by IoT Operations Dashboard | Expansion module support for IR1101 devices. | Legacy Configuration Group * Hardware * Serial * GPIO * Tech Guidance Standard Configuration Group * Configuration Variables |
| Save IOS Show Command history | Troubleshooting page: Provide IOS Show Command history for specific roles and privileges. | * Troubleshotting Issues * Monitor network device status |
| Metric Optimization for devices | Updated Metric Interval timers for new organizations. | Manage Configuration Group |
IMPORTANT: The configuration push through the Cisco-provided eCVDs (Cisco Validated Design) and bootstrapping without any customization does not result in a device reload. These two scenarios are the exception.
- When you enable Umbrella configuration
- When a configuration rollback request from Operations Dashboard (OD) conflicts with the IP SLA
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description ( All fixed without Caveats) |
|---|---|---|
| CSCwh03349 | IR1101, IR1800 | Firmware update job: When image already exists, job was failing. |
| CSCwf35225 | IR829 | Firmware job upload: Process fails and throws the following specific exception error. Error processing element [IR829B-LTE-EA-AK9+FTX2301Z05T]: org.hibernate.exception.GenericJDBCException: could not execute statement. |
| CSCwf50277 | IR1101, IR1800 | Standard and Legacy Group Configuration templates have been updated with revised, ICMP echo-based IP SLA workflows in case of network reachability failure. |
| CSCwf59293 | IR829 | Event Logs: Metric retrieval failure observed after AP IR829 registration failed. |
| CSCwh01559 | IR1101, IR1800 | AP firmware update failure threw java exception error, cleanup of error message was done. |
| CSCwf88130 | All IRs | Push config may encounter more delay after device outage and recovery. |
| CSCwh00336 | 1800 AP | Hotspot status display inaccuracies were fixed in specific scenarios. |
| CSCwf66304 | IR829 | Wi-Fi Settings: Should be enabled mandatorily in Standard group for successful IR829 onboarding. For the IR829 devices, Wi-Fi configuration support is available only during Day-0 Configuration, currently. |
| CSCwf53085 | IR829 | Any changes to Wi-Fi section on Day-N will not take effect. |
| CSCwf73088 | IR1800, IR1101, IR800 | Carrier name is missing in the device Monitoring charts. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwf62435 | IR1101, IR1800 | Device can lose reachability. If EEM recovery is triggered on the device, it leaves a log file called iotd_recovery.log on flash: of device to explain root cause. | If EEM recovery is triggered, then device loses remote reachability. | The log file (iotd_recovery.log) currently includes show tech-support so may not be retrievable from SEA self-SSH, as it takes a long time. | None. |
| CSCwh01932 | IR829 | Firmware Job status shows Finished even when device status shows In Progress. | Update status shows as 100% even when the Retry is in progress. | Job is finished but shows In Progress in Job Details page. | None. Infrequent occurrence. It is status mismatch; actual job would have completed and device will be functional. |
| CSCwb05669 | All | Application Management: Devices query based on version does not return a device where application version is installed. | When a version change action fails, sometimes the device shows up under the wrong application version (the intended version). | The version shown for the application is wrong. | Refresh device. The correct version will be fetched from the device and shown. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M7a |
| Both IR809 and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M7a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK8b |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6b |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.11.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.11.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
Legacy
- IR829 - 2.02
- AP803 - 1.81
- IR1101 - 2.04
- IR1800 - 2.7
IMPORTANT: The eCVD template has the latest changes. However, the eCVD version numbers are incorrectly shown in the newly-created organizations.
Legacy
- IR829 - 2.01
- AP803 - 1.81
- IR1101 - 2.03
- IR1800 - 2.6
Existing tenants will reflect the correct and latest eCVD version with the latest changes.
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
July 10, 2023
This is an update concerning the latest supported eCVD template versions.
Latest supported eCVD template versions
Note: For the Standard group, the Cisco-provided default template is embedded in IoT OD.
The following configuration template updates are available and supported for the Legacy group:
- eCVD-IR829-V2-01 (Existing and New Organizations for Legacy Configuration group)
- eCVD-IR1101-V2-03 (Existing and New Organizations for Legacy Configuration group)
- eCVD-IR1800-V2-06 (Existing and New Organizations for Legacy Configuration group)
- There is no eCVD version for standard configuration group
June 27, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| New Standard Form for Group and single-device configurations | Introduces expanded CLI options for users to enter IOS configurations, in addition to using the eCVD configurations. Note: For the IR829 devices, Wi-Fi configuration support is available only during Day-0 Configuration, currently. |
* Configuration Overview * Create Configuration Group * Edit Configuration Group * Configuration Variables * Manage Configuration Group |
| Enhanced automatic device recovery script via eCVD for IR devices | When this feature is enabled, the built-in recovery functionality automatically attempts to reload the cellular modems when the device loses Primary IP and Secondary IP Tracking Address connectivity. | * Device Management |
| Prevents unsupported use for an externally-managed device in IoT OD | All IoT OD features and functions are not supported on externally-managed devices. For more information, contact TAC at https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html | Contact TAC |
IMPORTANT: The configuration push through the Cisco-provided eCVDs (Cisco Validated Design) and bootstrapping without any customization does not result in a device reload. These two scenarios are the exception.
- When you enable Umbrella configuration
- When a configuration rollback request from Operations Dashboard (OD) conflicts with the IP SLA
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwf44900 | All | IOS upgrade to same minor version (appended with a,b,c, etc.) reloads the device. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwf62435 | IR1101, IR1800 | If EEM recovery in the new Standard template is triggered on the device, it leaves a log file called iotd_recovery.log on flash: of device to explain root cause. | If EEM recovery is triggered when device looses remote reachability | This log file currently includes show tech-support so may not be retrievable from SEA self-SSH, as it takes a long time | None. |
| CSCwf66304 | IR829 | Wi-Fi Settings section should be enabled mandatorily in Standard group for successful IR829 onboarding. For the IR829 devices, Wi-Fi configuration support is available only during Day-0 Configuration, currently. | Config failure occurs when Wi-Fi setting is disabled while using standard IR800 configuration group | When Wi-Fi section is disabled | When Base Form is enabled: Enable Wi-Fi section. Hotspot and WGB can both be disabled. OD will configure AP for OD management only. Wi-Fi section is enabled by default. Base Form cannot be disabled for IR829. |
| CSCwf53085 | IR829 | Any changes to Wi-Fi section on Day-N will not take effect. | Wi-Fi configuration changes are supported only for Day-0 | Rollback during config push for IR829 AP does not undo changes. | Applicable to both Legacy and Standard groups. After any change to Wi-Fi section, deactivate device and re-assign the device to the group. |
| CSCwf73088 | All | Carrier name is missing in the Monitoring charts | Carrier name resolved to ( - ) in the Monitoring charts in EDM Device Detail page | After device is successfully onboarded on IoT OD, EDM Service | See Carrier information in the Summary page under Cellular Details. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M7a |
| Both IR809 and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M7a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK8b |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6b |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.11.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.11.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
Note: For the Standard group, the Cisco-provided default template is embedded in IoT OD.
The following configuration template updates are available and supported for the Legacy group:
- eCVD-IR829-V2-01 (Existing & New Organizations for Legacy Configuration group)
- eCVD-IR1101-V2-02 (Existing & New Organizations for Legacy Configuration group)
- eCVD-IR1800-V2-05 (Existing & New Organizations for Legacy Configuration group)
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
June 1, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| Dual-radio WGB (concurrent radios workgroup bridge) enhanced feature | Wi-Fi AP support: WGB with Hotspot mode | * Wi-Fi Settings * Mapping Modules for IR Devices * Monitor network device status |
| SIM PIN and APN password support on the IR eCVD | For added security and authentication while using SIM cards and an APN password | * WAN Uplink Settings * WAN Uplink |
| Northbound APIs with rate limiting for EDM | Rate limit by API/path/service blanket across all organizations | Overview |
IMPORTANT: The configuration push through the Cisco-provided eCVDs (Cisco Validated Design) and bootstrapping without any customization does not result in a device reload. These two scenarios are the exception.
- When you enable Umbrella configuration
- When a configuration rollback request from Operations Dashboard (OD) conflicts with the IP SLA
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwe79679 | IR8xx | EDM shows Wi-Fi status online when AP registration failed |
| CSCwe59848 | All | Unable to add/onboard new device during ongoing config push |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwe93264 | IR829 | Firmware update job failed with null pointer exception on 1 device out of 1400. | Firmware update failed. | On firmware update trigger, 1 device of 1400 failed with null pointer exception. To debug further, more logs were added for serviceability. If it recurs, perform root cause. | Retry firmware update. |
| CSCwf13261 | IR1800 with Wi-Fi | Wi-Fi Uplink Usage graph in Monitoring section of the device is not working with WGB enabled. | Missing Wi-Fi Uplink usage data in Monitoring history for IR1800 devices. Only Wi-Fi hotspot usage data is shown accurately. | When WGB is enabled for IR1800 routers. | Get current usage by running the command in Troubleshoot > Show Commands. Usage history cannot be obtained. |
| CSCwf35225 | All | Firmware upgrade is failing with an exception. | Firmware update failed. | On firmware update trigger for 100s of devices, device update fails for one or more devices since the update for all the devices is in progress at the same time. | Schedule another firmware job. |
| CSCwf44900 | All | IOS upgrade to same minor version (appended with a,b,c, etc.) reloads the device. | Firmware update and install executed for the current version on the device. | When firmware update or install is initiated on a device with the target version the same as the current minor version (appended with a,b,c, etc.) on the device, then the system does not skip the update. It re-uploads the file and installs the image again. | No workaround for the extra reload between version renumber build updates. |
| CSCwf10092 | IR1101s and IR1800s | SIM PIN does not work properly with Dual SIM modems. | When using the eCVD template for IR1101 version 2.03 or IR1800 version 2.6 and unlocking the second SIM card, the config is applied to the router but the SIM in the second slot of the modem will not be unlocked even after the config is applied. | The secondary SIM will not unlock, even when using the correct SIM PIN given by the carrier. | 1. Login to the router CLI. 2. Activate the second SIM in the desired (cellular x/x/x lte sim activate slot <0-1>). 3. Unlock using the proper PIN for the SIM (cellular x/x/x lte sim unlock xxxx). 4. If desired, switch the active SIM card back to the first SIM using the same command as in Step 2, but specify the opposite slot for the SIM card. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M7a |
| Both IR809 and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M7a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK8b |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6b |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.11.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.11.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02 in new organizations, V2.03 in existing organizations (content is the same)
- eCVD-IR1800-V2-05 in new organizations, V2.06 in existing organizations (content is the same)
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
April 27, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| IoT Operations Dashboard customer feedback | New survey in IoT OD, EDM Service | IoT Operations Dashboard feedback |
IMPORTANT: The configuration push through the Cisco-provided eCVDs (Cisco Validated Design) and bootstrapping without any customization does not result in a device reload. These two scenarios are the exception.
- When you enable Umbrella configuration
- When a configuration rollback request from Operations Dashboard (OD) conflicts with the IP SLA
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwe79679 | IR829 | Incorrect Wi-Fi status for IR829 access point |
| CSCwe34354 | All | * Firmware upload cancel failed. When a firmware upgrade job is scheduled for 100+ devices, then a cancel operation is initiated on devices for which the Upload is in progress, and multiple retries are attempted. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M7a |
| Both IR809 and IR829 Single LTE2 | 15.8(3)M2a | 15.9(3)M7a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK8b |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6b |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.11.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.11.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02
- eCVD-IR1800-V2-5
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).
Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
April 19, 2023
There are no new features for this release.
This is a Hot Fix Release for CSCwe95571.
All other content from the April 5, 2023 release is valid.
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwe95571 | All IRs | * After the config push, the device is missing keyring configuration for management tunnel. Because of this, the tunnel1 never comes up after config push and the user has to console into the device to perform the PNP reset to recover it. This issue occurs for some devices but not all because of the version of the bootstrap config template on which each device is onboarded. * Configs that have iotod-dh-groups crypto proposal and policy will not be affected. Those that don't, currently have the issue. |
| CSCwa54792 | IR1101 and IR1800 | * Device reloads under specific circumstances (for example, enabling Umbrella and conflicts with the IP SLA. Our fix secures the config push process, and in certain cases, limits reloading the devices. * Firmware version 17.10.1a provides a solution. For additional information, see eCVD IR1800 customer documentation for WAN Uplink settings and Security settings topics. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwe79679 | IR829 | Incorrect Wi-Fi status for IR829 access point. | Config push on existing onboarded device and AP registration fails. | IoT OD shows Wi-Fi Status as Online (incorrect). EDM cannot connect to embedded AP803 on IR829. AP is down. | None. |
| CSCwe34354 | All | Firmware upload cancel failed. | When a firmware upgrade job is scheduled for 100+ devices, and a cancel operation is initiated on devices for which the Upload is in progress and multiple retries are attempted. | The Upload status changes to Cancelling and then moves back into In-progress after a while. | None. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807 | 15.8(3)M2a | 15.9(3)M7a |
| Both IR809 and IR829 Single LTE2 | 15.8(3)M2a | 15.9(3)M7a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK8b |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6b |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.10.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.10.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02
- eCVD-IR1800-V2-4
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
April 5, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| IR1800: eCVD now supports WiFi AP Controller mode | The IR1800 device has a pluggable WiFi6 module which now supports both WGB and Controller mode. | * WAN Uplink settings * Wi-Fi settings |
IMPORTANT: The configuration push through the Cisco-provided eCVDs (Cisco Validated Design) and bootstrapping without any customization does not result in a device reload. These two scenarios are the exception.
- When you enable Umbrella configuration
- When a configuration rollback request from Operations Dashboard (OD) conflicts with the IP SLA
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwa54792 | IR1101 and IR1800 | * Device reloads under specific circumstances (for example, enabling Umbrella and conflicts with the IP SLA. Our fix secures the config push process, and in certain cases, limits reloading the devices. * Firmware version 17.10.1a provides a solution. For additional information, see eCVD IR1800 customer documentation for WAN Uplink settings and Security settings topics. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwe79679 | IR829 | Incorrect Wi-Fi status for IR829 access point. | Config push on existing onboarded device and AP registration fails. | IoT OD shows Wi-Fi Status as Online (incorrect). EDM cannot connect to embedded AP803 on IR829. AP is down. | None. |
| CSCwe34354 | All | Firmware upload cancel failed. | When a firmware upgrade job is scheduled for 100+ devices, and a cancel operation is initiated on devices for which the Upload is in progress and multiple retries are attempted. | The Upload status changes to Cancelling and then moves back into In-progress after a while. | None. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR8071 | 15.8(3)M2a | 15.9(3)M7a |
| Both IR809 and IR829 Single LTE21 | 15.8(3)M2a | 15.9(3)M7a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK8b |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6b |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.10.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.10.1a, 17.09.03 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02
- eCVD-IR1800-V2-4
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
February 28, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| Organization Hierarchy Management through IAM for all Services | This feature allows users to define a hierarchy of parent and child levels within their organization using the common Access Control screen. It will be used to group assets by assigning them to different levels. Currently, this feature is applicable to Industrial Asset Vision Service only. | Organization Hierarchy for IoT OD |
| IR1800 Ignition Configuration | eCVD IR1800-V2-3 Ignition feature configuration support | IR1800 Template features and settings. (Note: Scroll down to Device Management for Ignition feature documentation.) |
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwd81869 | IR1800 | With eCVD 2.2, if you try to onboard an IR1800 device with firmware version 17.9.1 with an added Cellular, Wi-Fi, SSD, GPS module, etc., then the device goes into config failure. This is expected. Error now says: 17.9.1 IOS release not supported. |
| CSCwe13790 | All IRs | Firmware update limit to 1000 devices in a single job. |
| CSCwe19547 | All IRs | Schedule Firmware Job: Under specific job sequence, IoT OD initiates firmware upload + installation job. |
| CSCwd77729 | IR1101 | Weakest Cellular RSSI is not displayed for both the IR1101 modules (Cellular 0/1/0, Cellular 0/3/0 & Cellular 0/4/0) in the Operations Dashboard page. |
| CSCwe21667 | IR1800 | Remove Controller IP and Secondary Controller IP from Wi-Fi tab of eCVD-IR1800-V2-3. |
| CSCwd89743 | All IRs | Firmware install either IOS or AP on any platform error handling for finished/failed/in-progress TAB. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwd35865 | All IRs | IR1101 devices, eCVD template: Second SIM APN field is shown even for Ethernet WAN uplink selection in the group. | During configuration, ignore the second SIM option for ethernet WAN uplink option. | Second SIM option stays visible. | None. |
| CSCwe25777 | All IRs | Application: Group Application Installation shows a maximum of 20 devices. | In the Install Application page, select the radio button Group: Install on all devices in a group. Select a group with devices you want to install the app. The group has 300 devices but the list of devices only shows 20 of them. | Go to EDM > Applications. Click on an existing App. Click Install Application. | None. |
| CSCwe44761 | All IRs | Troubleshooting: Audit Log descriptions are vague or too unique. | Troubleshooting command results are not descriptive enough. | Current implementation is very generic or points out some unique ID for each job. | None. WIP: more information on what device executed. |
| CSCwe44841 | All IRs | Config Push operation is being logged as Software upgrade operation in the Audits page. | 1. Perform config push operation in the device. 2. Go to Inventory > In Use > select the device > Event Log tab. 3. Find SUCCESS: CREATE SOFTWARE UPGRADE. |
Message says: Regular config push operation. | None. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR8071 | 15.8(3)M2a | 15.9(3)M7a |
| Both IR809 and IR829 Single LTE21 | 15.8(3)M2a | 15.9(3)M7a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK8b |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6b |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.10.1a, 17.09.03 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.10.1a, 17.09.03 |
- We recommend not upgrading the firmware for IR8xx devices. Upgrading to the latest version is not supported. For the IR8xx devices, the following vulnerability was raised by the Cisco Product Security Incident Response Team (PSIRT), injection vulnerability.
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02
- eCVD-IR1800-V2-3
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0, Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1 | Cellular0/0, Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0, Cellular0/3/0, Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0, Cellular0/5/0 |
February 13, 2023
New and updated features
There are no new features for this release.
This is a Hot Fix Release for CSCwd07563.
All other content from the January 31, 2023 release is valid.
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwd07563 | All | If firmware image or partial image is present, then manually delete that image and trigger a new download. The old image or partial image is deleted and the firmware is uploaded with a complete image. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwe13790 | IR | Firmware update limit to 1000 devices in single job. | Schedule firmware upgrade job for over 1000 devices | For example: IoT OD allows FW upgrade of group having 1500 devices | For scheduled jobs with over 1000 devices in a single group, create another group with remaining devices or submit jobs with "per-device" option selected for each device. Scheduled jobs are limited to 1000 devices in a group. |
| CSCwd93454 | IR | AP firmware installation job: EDM incorrectly shows status complete. Push config is allowed in some specific scenarios during firmware installation. | Status was not getting updated. | Actual installation / functionality is complete. | None. |
| CSCwe19547 | IR | Schedule Firmware Job: Under specific job sequence, IoT OD initiates firmware upload + installation job. | 1. Initiate an upload + install job. 2. Cancel it immediately. 3. Initiate another job for same devices, same job name for just upload. 4. At times, for this second job, both upload and install are initiated. |
Issue happens only in this specific workflow. No workaround. | |
| CSCwd35865 | IR1101/IR1800 | IR1101 eCVD template: Second SIM APN field is shown even for Ethernet WAN uplink selection in the group. | During configuration, ignore the second SIM option for ethernet WAN uplink option. | None. | |
| CSCwd77729 | IR1101 | Weakest Cellular RSSI is not displayed for both the IR1101 modules (Cellular 0/1/0, Cellular 0/3/0 & Cellular 0/4/0) in the Dashboard page. | 1. IR1101 device has two modems (Cellular 0/1/0 and Cellular 0/4/0), Base module and expansion module. 2. Both the modems have one active SIM in the slot 0 and RSSI for both the SIM cards are weak. 3. In IoT OD, only 0/4/0 Module SIM info is displayed but not for the Cellular 0/1/0. 4. The expectation is to display Weakest RSSI for both the modules in the Dashboard page. |
None. | |
| CSCwe21667 | IR1800 | Remove Controller IP and Secondary Controller IP from Wi-Fi tab of eCVD-IR1800-V2-3. | Additional fields (Primary Controller IP and Secondary Controller IP) will be displayed when Wi-Fi section is enabled in eCVD 2.3 and Wi-Fi Mode is not selected. No operational impact; configuration cannot be saved without selecting Wi-Fi Mode. | Enable Wi-Fi section in eCVD 1800 template, v2.3 and do not select the Wi-Fi mode. | Selecting the Wi-Fi Mode will remove the additional non-relevant fields. |
| CSCwe23539 | All Services | On new Profile/Access drop-down menu, menu stays visible after you click away. | Profile/Access menus do not collapse properly. | Profile/Access menu stays on screen unless you click halfway across main screen | Click user name/tenant or move cursor left, halfway across Operations Dashboard to collapse the drop-down menu. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6a |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02
- eCVD-IR1800-V2-3
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 Cellular 0/3/0 Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |
January 31, 2023
New and updated features
| Feature | Description | Details |
|---|---|---|
| IR1800 devices: * Managing tunnel redundancy for cellular failover on IR1800 devices * Enhanced monitoring of IR1800 devices status, cellular strengths and status, and RSSI strength |
Cellular uplink redundancy supported by using modem and SIM configurations for Active-Passive and Active-Active modes | * Connectivity from IR devices to Cellular Carriers * Monitor Network Device Status |
| New UI for Profile, Organization setup, Access Control, and Audit access methods--same functionality. | New UI for IoT OD for Profile, Organization setup, Access Control, Sign-out, and Audit access methods. Functionality remains the same. | Add and manage user access |
| IR18xx devices: Support for Wi-Fi uplink using Work Group Bridge (WGB) mode | IR1800 devices: Wi-Fi AP support; IR1800 Wi-Fi6 in WGB mode support. WGB supports user data only. IMPORTANT: IR1800 Wi-Fi (and WGB mode) are only supported on: * IR1800 software version 17.10.1a and beyond. * Wi-Fi6 pluggable module version 17.9.1 and beyond. * eCVD template version 2.3 and beyond. |
* Monitor Network Device Status * eCVD Template features & settings --IR1800 devices |
Resolved Caveats on IoT OD
| CDETs | Device Affected | Description |
|---|---|---|
| CSCwd73097 | all | EDM Audit Trail: IoT OD shows only ten most-recent records. |
| CSCwd72014 | IR1800 | IR1800 eCVD V2-02 template > Wi-Fi: If SSID/pre-shared key (PSK) is less than 8 characters, it is accepted by Config group. Minimum 8 characters are required for both SSID and PSK. |
| CSCwd89743 | All | Software Upgrade: Initiate firmware upgrade, click on the status of the job. Total status working, then status for the Scheduled/Cancelled/Failed threw null pointer exception. |
| CSCwe15720 | All | Scheduled Job: If new devices are added to a group after a job schedule, schedule count increases but actual job is unaware of devices added to group. Impacts cancellation of device and group-level job submission. Device-level submission has no issues. |
Open Caveats on IoT OD
| Defect | Device Affected | Description | Symptom | Condition | Workaround |
|---|---|---|---|---|---|
| CSCwe13790 | IR | Firmware update limit to 1000 devices in single job. | Schedule firmware upgrade job for over 1000 devices | For example: IoT OD allows FW upgrade of group having 1500 devices | For scheduled jobs with over 1000 devices in a single group, create another group with remaining devices or submit jobs with "per-device" option selected for each device. Scheduled jobs are limited to 1000 devices in a group. |
| CSCwd93454 | IR | AP firmware installation job: EDM incorrectly shows status complete. Push config is allowed in some specific scenarios during firmware installation. | Status was not getting updated. | Actual installation / functionality is complete. | None. |
| CSCwe19547 | IR | Schedule Firmware Job: Under specific job sequence, IoT OD initiates firmware upload + installation job. | 1. Initiate an upload + install job. 2. Cancel it immediately. 3. Initiate another job for same devices, same job name for just upload. 4. At times, for this second job, both upload and install are initiated. |
Issue happens only in this specific workflow. No workaround. | |
| CSCwd07563 | IR | Firmware image appears on top of the already available image. | If you cancel a firmware download in progress, and then reattempt another firmware download for same device, file size of image is incorrect. | 1. Cancel a download in progress. 2. Delete the partial image. 3. Trigger new download. |
|
| CSCwd35865 | IR1101/IR1800 | IR1101 eCVD template: Second SIM APN field is shown even for Ethernet WAN uplink selection in the group. | During configuration, ignore the second SIM option for ethernet WAN uplink option. | None. | |
| CSCwd77729 | IR1101 | Weakest Cellular RSSI is not displayed for both the IR1101 modules (Cellular 0/1/0, Cellular 0/3/0 & Cellular 0/4/0) in the Dashboard page. | 1. IR1101 device has two modems (Cellular 0/1/0 and Cellular 0/4/0), Base module and expansion module. 2. Both the modems have one active SIM in the slot 0 and RSSI for both the SIM cards are weak. 3. In IoT OD, only 0/4/0 Module SIM info is displayed but not for the Cellular 0/1/0. 4. The expectation is to display Weakest RSSI for both the modules in the Dashboard page. |
None. | |
| CSCwe21667 | IR1800 | Remove Controller IP and Secondary Controller IP from Wi-Fi tab of eCVD-IR1800-V2-3. | Additional fields (Primary Controller IP and Secondary Controller IP) will be displayed when Wi-Fi section is enabled in eCVD 2.3 and Wi-Fi Mode is not selected. No operational impact; configuration cannot be saved without selecting Wi-Fi Mode. | Enable Wi-Fi section in eCVD 1800 template, v2.3 and do not select the Wi-Fi mode. | Selecting the Wi-Fi Mode will remove the additional non-relevant fields. |
| CSCwe23539 | All Services | On new Profile/Access drop-down menu, menu stays visible after you click away. | Profile/Access menus do not collapse properly. | Profile/Access menu stays on screen unless you click halfway across main screen | Click user name/tenant or move cursor left, halfway across Operations Dashboard to collapse the drop-down menu. |
Supported firmware
| Edge Device | Minimal Firmware Version | Recommended Firmware IOS Version |
|---|---|---|
| IR807, IR809, and IR829 Single LTE | 15.8(3)M2a | 15.9(3)M6a |
| IR829 AP | 15.3(3)JK | 15.3(3)JK7 |
| IR829 Dual LTE | 15.9(3)M2a | 15.9(3)M6a |
| IR1101 | 17.04.01 (for Application Management, SEA 17.04.01) | 17.09.01 |
| IR1821, IR1831, IR1833, IR1835 | 17.08.01 | 17.09.01 |
| IGxx | 17.06.03 | 17.09.01 |
Note: Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware for full details.
Latest supported eCVD template versions
The following configuration template updates are available and supported for this release.
- eCVD-IR829-V2-01
- eCVD-IR1101-V2-02
- eCVD-IR1800-V2-3 (available on newly created organizations)
Network device interfaces support for onboarding
The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Operations Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring). Currently, dual active/active LTE or failover of management tunnel is not supported on IR800 and IR1800. GPS failover is not supported.
| Platform | Ethernet WAN | Cellular |
|---|---|---|
| IR807 | FastEthernet0 | Cellular0 |
| IR809 | GigabitEthernet0 | Cellular0 |
| IR829-LTE (single modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0 Cellular1/0 |
| IR829-2LTE (dual modem) | LAN (over SVI): GigabitEthernet 1, 2, 3, 4 | Cellular0/0 Cellular1/0 |
| IR1101 | GigabitEthernet0/0/0 | Cellular0/1/0 Cellular 0/3/0 Cellular0/4/0 |
| IR1800 | GigabitEthernet0/0/0 | Cellular0/4/0 |
| IGxx | GigabitEthernet0/0 | Cellular0 |