April 29, 2024

New Features

Feature Details More Information
There are no new features for this release.
All other content from the March 27, 20243 release is valid.

Resolved Caveats on IoT OD

CDETs Device Affected Description Symptom Condition Workaround
CSCwj59927 The system does not send out a welcome email to new users upon creation.

Open Caveats on IoT OD

Defect Device Affected Description Symptom Condition Workaround
There are no open caveats for this release

Supported firmware

Edge Device Minimal Firmware Version Recommended Firmware
IOS Version
IR807 15.8(3)M2a 15.9(3)M8
IR809, IR829 single LTE 15.8(3)M2a 15.9(3)M8b
IR829 AP 15.3(3)JK 15.3(3)JK9
IR829 Dual LTE 15.9(3)M2a 15.9(3)M8b
IR1101 17.04.01 (for Application Management, SEA 17.04.01) 17.12.02, 17.13.1a
IR1821, IR1831, IR1833, IR1835 17.08.01 17.12.02, 17.13.1a
IR1800 AP 17.12.1.5 17.13.0.107

Note:

  1. Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
  2. For IR1800 devices, if Access Point (WiFi) is in use, the minimum recommended version is 17.12.1a for IR IOS-XE, and 17.12.1 for Access Point (WiFi).

IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.

Standard Config groups:

  • IR829 - 2.06
  • AP803 - 1.84
  • IR1101 - 2.12
  • IR1800 - 2.87

Legacy Config groups:

  • IR829 - 2.05
  • AP803 - 1.84
  • IR1101 - 2.09
  • IR1800 - 2.85

Existing tenants will reflect the correct and latest eCVD version with the latest changes.

Network device interfaces support for onboarding

The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).

Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.

Platform Ethernet WAN Cellular
IR807 FastEthernet0 Cellular0
IR809 GigabitEthernet0 Cellular0
IR829-LTE (single modem) LAN (over SVI): GigabitEthernet 1 Cellular0, Cellular0/0
IR829-2LTE (dual modem) LAN (over SVI): GigabitEthernet 1 Cellular0/0, Cellular1/0
IR1101 GigabitEthernet0/0/0 Cellular0/1/0, Cellular0/3/0, Cellular0/4/0
IR1800 GigabitEthernet0/0/0 Cellular0/4/0, Cellular0/5/0

April 19, 2024 (Hotfix)

There are no new features for this release. This is a Hotfix Release for CSCw61222. All other content from the March 27, 20243 release is valid.

Resolved Caveats on IoT OD

CDETs Device Affected Description
CSCwj61222 IR1101 Failed to onboard IR1101

Open Caveats on IoT OD

Defect Device Affected Description Symptom Condition Workaround
CSCwj59866 IoT OD When the user navigates to events page the total number of events displayed does not match the actual events list. Firmware Installation Schedule another firmware job to complete the install The total counts displayed in the events rollup page is incorrect.

Supported firmware

Edge Device Minimal Firmware Version Recommended Firmware
IOS Version
IR807 15.8(3)M2a 15.9(3)M8
IR809, IR829 single LTE 15.8(3)M2a 15.9(3)M8b
IR829 AP 15.3(3)JK 15.3(3)JK9
IR829 Dual LTE 15.9(3)M2a 15.9(3)M8b
IR1101 17.04.01 (for Application Management, SEA 17.04.01) 17.12.02, 17.13.1a
IR1821, IR1831, IR1833, IR1835 17.08.01 17.12.02, 17.13.1a
IR1800 AP 17.12.1.5 17.13.0.107

Note:

  1. Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
  2. For IR1800 devices, if Access Point (WiFi) is in use, the minimum recommended version is 17.12.1a for IR IOS-XE, and 17.12.1 for Access Point (WiFi).

IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.

Standard Config groups:

  • IR829 - 2.06
  • AP803 - 1.84
  • IR1101 - 2.12
  • IR1800 - 2.87

Legacy Config groups:

  • IR829 - 2.05
  • AP803 - 1.84
  • IR1101 - 2.09
  • IR1800 - 2.85

Existing tenants will reflect the correct and latest eCVD version with the latest changes.

Network device interfaces support for onboarding

The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).

Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.

Platform Ethernet WAN Cellular
IR807 FastEthernet0 Cellular0
IR809 GigabitEthernet0 Cellular0
IR829-LTE (single modem) LAN (over SVI): GigabitEthernet 1 Cellular0, Cellular0/0
IR829-2LTE (dual modem) LAN (over SVI): GigabitEthernet 1 Cellular0/0, Cellular1/0
IR1101 GigabitEthernet0/0/0 Cellular0/1/0, Cellular0/3/0, Cellular0/4/0
IR1800 GigabitEthernet0/0/0 Cellular0/4/0, Cellular0/5/0

April 3, 2024 (Hotfix)

There are no new features for this release. This is a Hotfix Release for CSCwj58286. All other content from the March 27, 20243 release is valid.

Resolved Caveats on IoT OD

CDETs Device Affected Description
CSCwj58286 n/a Adding a CEC Non-OD User – The user doesn’t receive a welcome email.

Open Caveats on IoT OD

Defect Device Affected Description Symptom Condition Workaround
CSCwj59927 n/a The system does not send out a welcome email to new users upon creation. n/a n/a n/a

March 27, 2024

New and updated features

Feature Description Details
New left navigation support GA The new screen of IoT Operation Dashboard (IoT OD) allows you to view all IoT OD supported services on the left navigation pane of the dashboard, irrespective of whether procured or not procured for your organization. Welcome to Cisco IoT Operations Dashboard (OD)
New landing page support for all services The new IoT OD landing page support, allows you to view information pertaining to any service you wish to know. Welcome to Cisco IoT Operations Dashboard (OD)
FW upgrade and installation support for IRs This feature allows the user to upgrade their cellular modem from IoT Operations Dashboard. Update network device firmware

Resolved Caveats on IoT OD

CDET Description
No resolved caveats

Open Caveats on IoT OD

Defect Device Affected Description Symptom Condition Workaround
CSCwj39106 IRxxx Unable to install firmware: [invalid cli command] errors seen when upload+install firmware job is scheduled. When the firmware upload + install job was scheduled, the firmware upload was completed successfully and then during install, the firmware job was seen as failed with the error "Unable to install firmware: [invalid cli command]." Firmware Installation Schedule another firmware job to complete the install
CSCwj47695 IR1835 Cellular modem upgrades on a device that has the same modem PId for both, primary and secondary modem slots, is not be able to schedule upgrades for both slots in a single software update job. Cellular Firmware upgrade is failing if we do upgrade for same type of Primary and secondary modem. An IR1835 having two pluggable modems of PId WP7610 requires a software upgrade job to be scheduled for each modem. There is no impact on devices that have different modem PIds across two slots. Devices with a single modem slot available for upgrade are impacted For devices having the same modem PId in both its modem slots (primary and secondary) requires two software upgrade jobs to be scheduled. One for its primary slot and the second for its secondary slot.
CSCwj38210 IRxxx As part of the review page for Software Upgrade, cellular modem firmware upgrades do not display the current version available on the modems selected for upgrade. The current Firmware version is not shown while scheduling Cellular FW version upgrade. The review screen while scheduling a cellular modem firmware upgrade. Once a cellular modem upgrade is scheduled, clicking on the particular job, should list the devices that are part of the given update. The table displays the version for currently installed modems for both, primary and secondary slots, on all applicable devices. Based on the modems available in modem slots, the user is able to see the current firmware version running on the modems.

Supported firmware

Edge Device Minimal Firmware Version Recommended Firmware
IOS Version
IR807 15.8(3)M2a 15.9(3)M8
IR809, IR829 single LTE 15.8(3)M2a 15.9(3)M8b
IR829 AP 15.3(3)JK 15.3(3)JK9
IR829 Dual LTE 15.9(3)M2a 15.9(3)M8b
IR1101 17.04.01 (for Application Management, SEA 17.04.01) 17.12.02, 17.13.1a
IR1821, IR1831, IR1833, IR1835 17.08.01 17.12.02, 17.13.1a
IR1800 AP 17.12.1.5 17.13.0.107

Note:

  1. Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
  2. For IR1800 devices, if Access Point (WiFi) is in use, the minimum recommended version is 17.12.1a for IR IOS-XE, and 17.12.1 for Access Point (WiFi).

IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.

Standard Config groups:

  • IR829 - 2.06
  • AP803 - 1.84
  • IR1101 - 2.12
  • IR1800 - 2.87

Legacy Config groups:

  • IR829 - 2.05
  • AP803 - 1.84
  • IR1101 - 2.09
  • IR1800 - 2.85

Existing tenants will reflect the correct and latest eCVD version with the latest changes.

Network device interfaces support for onboarding

The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).

Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.

Platform Ethernet WAN Cellular
IR807 FastEthernet0 Cellular0
IR809 GigabitEthernet0 Cellular0
IR829-LTE (single modem) LAN (over SVI): GigabitEthernet 1 Cellular0, Cellular0/0
IR829-2LTE (dual modem) LAN (over SVI): GigabitEthernet 1 Cellular0/0, Cellular1/0
IR1101 GigabitEthernet0/0/0 Cellular0/1/0, Cellular0/3/0, Cellular0/4/0
IR1800 GigabitEthernet0/0/0 Cellular0/4/0, Cellular0/5/0

March 6, 2024

New and updated features

Feature Description Details
User-defined Variables for CLI-based Group Configs provides two functions for users:
* Config use
* Tracking use
User-defined UPT Variables for CLI-based Group Configs:
* Allow users to choose/define sections in both Legacy and Standard Groups.
* Allow users to choose/define sections.
* User Defined Variables
* Using User-defined Variables in CLI-based Group Configuration
Enhancements to firmware uploading and upgrading: added Cancel Job and Force Cancel. Enhanced firmware uploading with asynchronous job. Now use Force Cancel a firmware job on IoT OD and NOTE communicate this command to the network device. Update network device firmware
CCI integration with IOT OD for new users User profile updates to reflect the CCI integration. Log in to IoT Operations Dashboard

Resolved Caveats on IoT OD

CDETs Device Affected Description
CSCwi99951 CCI integration with IOTOD for new users - user profile and NBAPI updates
CSCwi95152 Updates to device onboarding experience for OD services
CSCwi79325 All Total tab is always highlighted no matter which status filter is displayed in Inventory.
CSCwi79477 All "Config Push Success" event is missing in Event logs when firmware install has finished in the device.
CSCwi83154 All API response is slow by a couple of seconds when user navigates through different buttons in IoT OD due to UI change

Open Caveats on IoT OD

Defect Device Affected Description Symptom Condition Workaround
CSCwi69582 IR1800 Device is stuck during onboarding process with Metric Retrieval Failure error and "IOx Device Added" logs continuously. Device onboarding is not successful and shows Config Failure status. When onboarding a device to a config group which already has device stuck in configuring, it is stuck in a loop with Metric Retrieval Failure during the registration process, shows config failure status. To mitigate:
1. Go to config group and click Cancel (cancels group config push job).
2. Re-onboard or retrigger config push for that device either at device level or group level.
We are awaiting the original fix; we cannot reproduce this issue in house.
CSCwf62435 IR1101, IR1800 When Device loses reachability, EEM recovery is triggered on the device. It leaves iotd_recovery.log log file on flash of device to explain root cause.
If EEM recovery is triggered, the device loses remote reachability. The log file (iotd_recovery.log) currently includes show tech-support so, it may not be retrievable from SEA self-SSH, as it takes a long time.
When device loses remote reachability, EEM recovery is triggered, the entire show tech-support log is logged in the bootflash. When Recovery option is enabled in the config group, upon the EEM recovery trigger, iotd_recovery.log file is saved in the bootflash of the device. Check the output from Troubleshooting > IOS show command > more flash:iotd_recovery.log
CSCwh80714 IR1101 Config Replace fails when device is upgrading from 17.04.01 to the latest images due to unsupported Mgcp. CLIs.
Note: Mgcp is "Media Gateway Control Protocol" which is a Call Agent/Endpoint protocol which instructs the endpoint what action to take once an event is detected.
Config Replace fails due to Mgcp-related CLIs and reloads the device. When scheduling firmware update from versions lower than 17.08.01, Config Replace fails due to Mgcp-related CLIs and reloads the device. Issue occurs if upgrade is from 17.08.01 software version. See CSCwa48010 starting from 17.08.01 version.

Supported firmware

Edge Device Minimal Firmware Version Recommended Firmware
IOS Version
IR807 15.8(3)M2a 15.9(3)M8
IR809, IR829 single LTE 15.8(3)M2a 15.9(3)M8b
IR829 AP 15.3(3)JK 15.3(3)JK9
IR829 Dual LTE 15.9(3)M2a 15.9(3)M8b
IR1101 17.04.01 (for Application Management, SEA 17.04.01) 17.12.02, 17.13.1a
IR1821, IR1831, IR1833, IR1835 17.08.01 17.12.02, 17.13.1a
IR1800 AP 17.12.1.5 17.13.0.107

Note:

  1. Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
  2. For IR1800 devices, if Access Point (WiFi) is in use, the minimum recommended version is 17.12.1a for IR IOS-XE, and 17.12.1 for Access Point (WiFi).

IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.

Standard Config groups:

  • IR829 - 2.06
  • AP803 - 1.84
  • IR1101 - 2.12
  • IR1800 - 2.87

Legacy Config groups:

  • IR829 - 2.05
  • AP803 - 1.84
  • IR1101 - 2.09
  • IR1800 - 2.85

Existing tenants will reflect the correct and latest eCVD version with the latest changes.

Network device interfaces support for onboarding

The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).

Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.

Platform Ethernet WAN Cellular
IR807 FastEthernet0 Cellular0
IR809 GigabitEthernet0 Cellular0
IR829-LTE (single modem) LAN (over SVI): GigabitEthernet 1 Cellular0, Cellular0/0
IR829-2LTE (dual modem) LAN (over SVI): GigabitEthernet 1 Cellular0/0, Cellular1/0
IR1101 GigabitEthernet0/0/0 Cellular0/1/0, Cellular0/3/0, Cellular0/4/0
IR1800 GigabitEthernet0/0/0 Cellular0/4/0, Cellular0/5/0

February 1, 2024

New and updated features

Feature Description Details
CCI integration with IoT OD for new users - user creation flows IoT OD is integrated with CCI for creating a user and authentication. Every new user completes the following mandatory CCI fields:
* Email Address
* Password
* First Name
* Last Name
* Country
CCI Integration
New IoT OD Login Page The IoT OD login screen has been updated with a new UI. Log in to IoT Operations Dashboard
"Sticky" screen feature on IoT OD: User preference to logout and return to the same Service page on login. The default Service landing page is "sticky." If you log off in EDM, the next time you log in, you land in the EDM Service. Log in to IoT Operations Dashboard

Resolved Caveats on IoT OD

CDETs Device Affected Description
CSCwi53815 IR1101/IR1800/IR800 Northbound API is not working on PROD clusters
CSCwi33449 IR1101/IR1800/IR800 Interface name is being displayed as "noInterfaceAvailable" in the Location history page upon hovering over the GPS location

Open Caveats on IoT OD

Defect Device Affected Description Symptom Condition Workaround
CSCwi79325 All Total tab is always highlighted no matter which status filter is displayed in Inventory. In the Inventory page, incorrect status filter tab is highlighted. When the user navigates back to Inventory page, previously filtered devices are displayed but the Total status filter is highlighted. Click on the desired status filter to get the appropriate status filter tab highlighted.
CSCwi83154 All API response is slow by a couple of seconds when user navigates through different buttons in IoT OD due to magnetic changes. API responses are delayed across different pages in OD. When a user navigates between different status filters in the roll up, the device filtering is very slow. It takes a considerable amount of time to display the last selected filter. Also, across different pages in OD including SEA, there is a slight delay while loading the API. N/A.
CSCwi79477 IR1101, IR1800, IR800 "Config Push Success" event is missing in event logs when firmware install has finished in the device. Configuration Push Successful event is not logged in Event logs after scheduled firmware install is completed. Firmware install includes re-registration, but after successful registration, Configuration Push Success event is not logged in the Event logs. There is no workaround and there is no impact to config push operations after firmware update is completed.
CSCwi69582 IR1800 Device is stuck during onboarding process with Metric Retrieval Failure error and "IOx Device Added" logs continuously. Device onboarding is not successful and shows Config Failure. When you try to onboard a device to a config group which already has a device stuck in Configuring for a long time, it is stuck in a loop with Metric Retrieval Failure during the registration process resulting in Config Failure. To mitigate this issue, go to the config group and click "Cancel." This cancels the group config push job.
Then re-onboard or re-trigger config push for that device, either at device level or group level. However, Cisco is awaiting the original fix; we were unable to reproduce this issue.
CSCwf62435 IR1101, IR1800 When device loses reachability, EEM recovery is triggered on the device, it leaves iotd_recovery.log log file on flash of device to explain root cause. If EEM recovery is triggered, the device loses remote reachability. The log file (iotd_recovery.log) currently includes show tech-support so, it may not be retrievable from SEA self-SSH, as it takes a long time. When device loses remote reachability, EEM recovery is triggered, the entire show tech-support log is logged in the bootflash. When Recovery option is enabled in the config group, upon the EEM recovery trigger, iotd_recovery.log file is saved in the bootflash of the device. The log file (iotd_recovery.log) currently includes show tech-support so, it may not be retrievable from SEA self-SSH, as it takes a long time. Check the output from Troubleshooting > IOS show command > more flash:iotd_recovery.log.
CSCwh80714 IR1101 Config Replace fails when device is upgrading from 17.04.01 to the latest images due to unsupported Mgcp. CLIs.
Note:- Mgcp is "Media Gateway Control Protocol," a Call Agent/Endpoint protocol that instructs the endpoint which action to take once an event is detected.
Config replace fails due to Mgcp-related CLIs and reloads the device. When you schedule a firmware update from versions lower than 17.08.01, Config replace fails due to Mgcp-related CLIs and reloads the device. If upgrade is from 17.08.01 software version, no issue. The fix has been provided in CSCwa48010 starting from 17.08.01 version.

Supported firmware

Edge Device Minimal Firmware Version Recommended Firmware
IOS Version
IR807 15.8(3)M2a 15.9(3)M8
IR809, IR829 single LTE 15.8(3)M2a 15.9(3)M8b
IR829 AP 15.3(3)JK 15.3(3)JK9
IR829 Dual LTE 15.9(3)M2a 15.9(3)M8b
IR1101 17.04.01 (for Application Management, SEA 17.04.01) 17.12.02, 17.13.1a
IR1821, IR1831, IR1833, IR1835 17.08.01 17.12.02, 17.13.1a
IR1800 AP 17.12.1.5 17.13.0.107

Note:

  1. Factory resetting a network device restores the network device to its original firmware version. See Update network devices firmware to upgrade the network device to the latest version.
  2. For IR1800 devices, if Access Point (WiFi) is in use, the minimum recommended version is 17.12.1a for IR IOS-XE, and 17.12.1 for Access Point (WiFi).

IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices. Log in and click Edge Device Manager > Software from the Services left banner. See Update network devices firmware.

Latest supported eCVD template versions

The following configuration template updates are available and supported for this release.

Standard Config groups:

  • IR829 - 2.05
  • AP803 - 1.84
  • IR1101 - 2.10
  • IR1800 - 2.86

Legacy Config groups:

  • IR829 - 2.05
  • AP803 - 1.84
  • IR1101 - 2.10
  • IR1800 - 2.86

Existing tenants will reflect the correct and latest eCVD version with the latest changes.

Network device interfaces support for onboarding

The following interfaces are supported when onboarding network devices to IoT OD using the default-configuration template. Only these supported interfaces provide monitoring data in the Dashboard page and in the device details Monitoring tab (Inventory > device > Monitoring).

Currently, dual active/active LTE or failover of management tunnel is supported on IR800 and IR1800. GPS failover however is not supported.

Platform Ethernet WAN Cellular
IR807 FastEthernet0 Cellular0
IR809 GigabitEthernet0 Cellular0
IR829-LTE (single modem) LAN (over SVI): GigabitEthernet 1 Cellular0, Cellular0/0
IR829-2LTE (dual modem) LAN (over SVI): GigabitEthernet 1 Cellular0/0, Cellular1/0
IR1101 GigabitEthernet0/0/0 Cellular0/1/0, Cellular0/3/0, Cellular0/4/0
IR1800 GigabitEthernet0/0/0 Cellular0/4/0, Cellular0/5/0