Monitor and terminate sessions

Note: You must have either an SEA System Admin or SEA Access Admin role to use this feature.

This feature is a security measure that allows the SEA System Admin or SEA Access Admin to login, monitor, and immediately terminate the session.

From the SEA Service panel, choose Access Management > Active Sessions tab. The active sessions screen lists all sessions that are currently in use (active). 

The Active Sessions screen lists the following information:

• Connected Client: Shows what session is currently open (from the Remote Sessions screen).
• Access Method: Shows what SEA method is used to access the session. See Access Methods.
• User: Shows who is currently in the session.
• Session Start: Shows when the session was opened.
• Duration: Shows how long the session was open. If the session is currently open, the Duration parameter lists it as Unscheduled.
• Monitor: Shows the Join Session option for the supported access methods.
• Security: Shows the Terminate option.

Monitor a session

Joining a session allows a user (e.g., OT Manager) to supervise supported session types and view what happens during the session. For example, when an external technician delivers remote support for an asset, an OT person can control the technician's actions and terminate the active session at any moment. The monitoring functionality can also be used for training purposes.

To join a session:

Note: This feature only allows the following access methods: SSH, VNC, RDP, and Telnet.

1. From the Access Management screen, click Active Sessions.
2. Choose the Session you want to monitor.
3. Click Join Session. That session opens. You can monitor all the actions in the session through session screen.

Note: You can only monitor a session. You cannot interact with it in any way except to terminate the session by clicking Terminate in the Active Sessions screen.

Terminate a session

When you are monitoring a session and you note that there appears to be an action that can damage the system, you can click the Terminate option in the Security column.

When you click Terminate, a Terminate Session prompt opens notifying you that, "Terminating the current session will end the session for the User that initiated it, preventing further action." You can either:

• Cancel: To cancel the terminate action and let the session continue.
• Terminate: Confirms the terminate command and the session is terminated.

A Session Timed Out notice opens in the user's session preventing the user from taking any other actions. The active session is no longer visible from the Admin's Active Sessions screen.

Open the Session History screen by choosing the Session History tab and the terminated session is listed showing all the pertinent information and Yes in the Terminated column.