- Overview
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- Edge Device release notes 2023
- Edge Device release notes 2022
- Edge Device release notes 2021
- Edge Device release notes 2020
- Application Manager
- Cisco Cyber Vision release notes
- Secure Equipment Access release notes 23
- Secure Equipment Access release notes 22
- Secure Equipment Access release notes 21
- Edge Intelligence
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- Industrial Wireless release notes
- Log in
- Upgrading Cisco IoT OD
- Update network device firmware
- Access control
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Update network device firmware
Note:
- This procedure is applicable for EDM-managed devices only.
- In the onboarding process: Perform this procedure after you verify the supported network devices and firmware.
Edge Device Manager allows you to maintain and keep your network devices up-to-date. Firmware upload and install actions can be performed manually or scheduled for a future time. You can schedule a single job with a maximum of 2500 devices.
- From the left pane, click Software.
- From the right pane, click Schedule Update and complete the fields in the Schedule Firmware Update page.
- You can update the firmware by group or by device.
If you choose By Group, complete the following fields and click Confirm.
Field Description Group Select a group from the list displayed below. Firmware Type Select a firmware from the list displayed below. Version Select a version from the list displayed below. Job Name Enter the job name. Job Description Enter the job description. Update Type Select Download or Install or both. Scheduler Select Run Now to perform the upgrade immediately. 
If you choose By Device, select one or more network devices under Devices and complete the following fields and click Confirm.
Field Description Firmware Type Select a firmware from the list displayed below. Version Select a version from the list displayed below. Job Name Enter the job name. Job Description Enter the job description. Update Type Select Download or Install or both. Scheduler Select Run Now to perform the upgrade immediately. 
To verify that the firmware command was executed on the device(s), click on the job in the Job Status page to see the update progress or check the Event Logs for the device. To check the Event Logs, click Inventory from the left panel > select the device from the list > click the Event Log tab and click Refresh.
If the device(s) are not UP, the firmware update or firmware download will fail. The devices must be UP and discovered.
Note: If you trigger another job, the previous job logs/error status information is replaced by the current request. Only the latest job status is available per device.
IMPORTANT: Once a device is onboarded and managed by IoT OD, use IoT OD for all firmware update operations on your devices.
Canceling the network device firmware update
You can cancel the Scheduled or In-Progress upgrades for all the devices managed by IoT-OD at the group level or device level.
- From the left pane, click Software. A list of the software updates with their respective job status is displayed.
- Click on the job name. A detailed update page is displayed.
- If the job status is Scheduled, then click Cancel Job. A warning pop-up appears. Click Confirm to proceed.
- For IR devices/groups, if the job status is In-Progress, then click Cancel Job.
A warning pop-up opens. The pop-up also shows the number of IR devices that can be canceled. Click Confirm to proceed.
The Upload/Install status changes to Cancelled for all those devices where the cancellation was successful.
If the Update Type is:
- Install, then the Cancel Job operation is not supported when Install is In-Progress.
- Upload, then the Cancel Job operation is supported only for IR devices.
- Upload and Install, then the Cancel Job operation is supported only for IR devices. The Cancel Job operation is not supported when Install is In-Progress.
Note: Only a system-defined number of devices are updated at one time. The rest of the devices in the group are scheduled for update. The firmware update for these devices can be canceled.
If the Upload only or Upload and Install upgrade type Job is canceled, only a partial software file is available on the IOT-OD managed devices. This partial file will be used when you initiate the upgrade of the same image in the future. Also, the partial image file will be deleted if there is not enough space to install a separate image on the IoT-OD managed device.