Jabber Web SDK

Cisco Unified Communications Voice and Video Version 11.8.3 for Web, System Release 11.8

Release date: May 31, 2019

This release of the Voice and Video SDK is compatible with Cisco Unified Communications Manager 9.0 and later, Cisco Expressway version 8.1.1 and later.

For all browsers, the cwic.js in this release of the SDK requires the use of the 11.8.0 add-on. For the Google Chrome and Mozilla Firefox browser, apps using video need to use the new API methods to provide video functionality in the external window. In-browser video in Chrome and Firefox is no longer supported, but video overlay feature could be used for similar experience.

Note: To Install older versions of the Jabber SDK Browser Add-on for Mac: Versions of the Jabber SDK Browser Add-on prior to 3.1.0, which are using bundle-style installer packages, no longer supported on Mac OS X, can be installed by following the steps below:

  • Mount CiscoWebCommunicatorAddOnInstaller.dmg.
  • Right click on Cisco Web Communicator Add-On.pkg and click Open in the context menu.
  • Click the Open button on the warning window.
  • Proceed with installation.

Resolved Caveats

The following table lists the defects that are resolved for Jabber SDK Cisco Unified Communications System Release 11.8 Voice and Video Version 11.8.3 for Web.

CDETS Headline
CSCvp24903 Cisco Web Communicator 95 seconds delay at startup when calling app name is not defined.
CSCvo93588 Cisco Web Communicator Add-on crashes.
CSCvp88356 Jabber SDK digital signature - Santander.
CSCvp14329 e911 in jabber-config.xml causes all CSF and SEP devices to disconnect.

Chrome Extension

Chrome extension has been updated to 11.8.2.1. It pairs with Cisco Web Communicator Add-on 11.8.3. Please access the following link to add the Cisco Web Communicator offered by Jabber Web SDK.
https://chrome.google.com/webstore/detail/cisco-web-communicator/mbhnoblcplfcookpoennihpndjobapeo

Safari Support

Safari version 12.0 is not compatible for running legacy NPAPI plugins. So Jabber SDK does not support running in Safari 12.0 or higher version.

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