If you need technical support, choose one of the following:
Reach out and ask questions on the Community Forum for the personal version.
Open A Case
To open a case by web: https://www.cisco.com/c/en/us/support/index.html
To open a case by email: tac@cisco.com
For phone support: 1-800-553-2447 (U.S.)
For worldwide support numbers: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html