ThousandEyes API License Terms and Support Policy and Model Context Protocol (MCP) Server Terms

Use & Access of the ThousandEyes API and MCP Server

Use of this ThousandEyes Developer Reference is governed by the Cisco DevNet Terms of Service (the “ToS”). Use and access of the associated ThousandEyes API is governed by Cisco Baseline API Terms (the “API Terms”). You may only use the ThousandEyes API if You have a valid Use Right to use ThousandEyes. The following additional terms supplement the Cisco ToS and API Terms. Defined terms will have the same meaning as stated in the Cisco ToS and/or API Terms, unless defined below. If the terms below conflict with the Cisco ToS and/or API Terms, the terms below will control.

ThousandEyes also offers the ThousandEyes MCP Server. While the MCP Server is part of the broader ThousandEyes API ecosystem and is subject to many of the same policies described here—including those governing access, authentication, rate limits, and modifications—it operates differently from the versioned REST API and is therefore governed by additional terms set out in the Cisco Networking Model Context Protocol (MCP) Server Terms (the "MCP Terms"). If You access, integrate with, or otherwise use the MCP Server, the MCP Terms applies to that use in addition to these terms.

ThousandEyes may modify (i) access to and/or how the ThousandEyes API functions, (ii) our policies related to use and/or access of the ThousandEyes API, and (iii) the Documentation that we make publicly available describing the ThousandEyes API, from time to time without advance notice (each a “Modification”). ThousandEyes will use commercially reasonable efforts to notify You of any Modifications.

ThousandEyes will update the ThousandEyes API version if the structure of the ThousandEyes API output substantively changes, format is modified, or code is deprecated.

ThousandEyes API Version Support Notice

ThousandEyes only supports the (i) most recent major release of the ThousandEyes API, and (ii) prior major version of the ThousandEyes API for a period of 12-months after the 90-day transition period described below.

Transition to New Versions

When a new major release reaches General Availability (GA), the prior version remains the default for 90-days. After this 90-day period, the most recent release becomes the default version. The 12-month support window for the prior version begins once it is no longer the default.

Unsupported Versions

Requests made to unsupported versions of the ThousandEyes API will return an error response.

Unversioned Requests

API v6 is the final version to support unversioned requests. All subsequent versions require the version to be explicitly specified in the request path (for example, /v7/).