Product Overview
Webex Connect is an easy-to-use cloud communications platform that reduces the time, cost, and complexity of delivering outstanding customer and employee experiences at scale.
The platform’s modular APIs and SDKs, visual flow builder, high-performance runtime engine, and low code tools come together to enable the quick and effortless creation of end-to-end journeys. Acting as a central orchestration layer between channels and enterprise systems, it provides all the capabilities required to manage mission-critical interactions at scale and deliver a holistic customer experience.
Using Webex Connect, accelerate the creation of personalized, proactive and frictionless experiences that maintain context across channels to transform CX and increase operational efficiency. In a world where every interaction matters, Webex Connect helps you make each one count.