9800 Guestshell/EEM scripts Tools to automate data collection using Guestshell and EEM. Guestshell support available for 9800-40, 9800-40 and 9800-L but not for 9800-CL or EWC. The tool will help on automate data collection with 9800.

Guestshell:

Requirements

  • 9800-40, 9800-80 or 9800-L running 16.12 or later
  • Enable guestshell in config. Find steps in instruction files for each of the use cases.
  • Copy python scripts in the /bootflash/guest-share folder
  • Not supported on 9800-CL or EWC (AP9105,AP9115,AP9120,AP9130)

Guestshell scripts and use cases:

Efficient Client Troubleshooting​

  • Wireless client troubleshooting in 9800 may require several actions to collect a complete picture, this may include collecting ra_traces, set the level of debugging required, take packet captures, then export collected data, and change back to original debugging levels.

  • This tool will help to do all those steps in one shoot, saving time and ensuring all logs and captures are correlated properly

  • Client troubleshooting tool will use the IOS-XE guestshell python scripting capabilities, to simplify all the data collection steps

  • Files: start_client_debug2.py and stop_client_debug2.py

  • Actions performed:

    • Collect ra_traces and packet capture from 9800 been and enable verbose level debugging for all wncd modules.
    • Export the captures and ra_traces to a tftp using same filename to facilitate captures correlation with ra_trace
    • Show a summary of client logs in ra_trace to be able to identify in which state and time the client was failing.
    • Remove ra_trace once exported, and disable verbose level
    • Create aliases to start/stop client debugging

Uninterrupted Embedded Packet Capture​

  • This tool will help to export packet capture buffer to a server, without having to start and stop it, allowing continuous flow to be stored with different filenames for forensic analysis without any packet loss. ​

  • Continuous packet capture collection. Combining EEM with guestshell.

  • File: Continuous_packet_capture.py, EEM script and monitor capture config.

  • Actions done:

    • After configuring a rotatory buffer packet capture we can use EEM to periodically trigger for guestshell script
    • Guestshell script will check size of the buffer, if buffer is close to full then export capture and clear the buffer
    • We can achieve a continuous packet capture without limit of 100MB per file
  • Useful for cases where we need continuous packet capture until issue occurs.

Automated Archive request and export​

  • Some troubleshooting scenarios may need to do collect verbose traces on a regular basis

  • This tool will help us to automate periodical archive traces and exports without requiring customer intervention.​

  • Periodical archive request and export using EEM script.

  • Actions done:

    • Using EEM we can trigger periodical “request platform software trace archive” to export all logs from WLC
    • Export file to a tftp server
    • Delete archive file generated
  • Useful when we want to collect archive logs with extra debugging until issue occurs having all archives stored in tftp server.

KPI Collector​​

  • This tool will help to automate data collection (KPI or Action Plan), ensures we have the right data collected ​

  • Automated action plan data collection. Using python script with guestshell.

  • File: KPI.py

  • Actions done:

    • Run a set of commands and store info in the file named with hostname-date
    • Save command, timestamps and output for every command
    • This allows to easily collect same logs several times using for loop for counter
  • Useful for collecting show commands with timestamps in an orderly manner and to be able to collect outputs several times to see how counters are increasing.