Imagine a world where you can access public sector services anytime, anywhere, with just a few clicks. A world where you don't have to wait in long lines or navigate through complex bureaucracies to get the help you need. This is not a distant dream, but a reality that can be achieved by enhancing citizens' access to public sector services via "GovConnect for Webex".
By leveraging the latest technologies such as artificial intelligence, mobile apps, and cloud computing, "GovConnect for Webex" creates a seamless and user-friendly experience for citizens, making it easier for them to access the services they need, when they need them.
Enhancing citizens' access to public sector services is not just about convenience, but also about promoting transparency, accountability, and inclusivity. By providing citizens with easy access to information about government operations and services, we can promote a more informed and engaged citizenry. By ensuring that public services are accessible to all citizens, regardless of their location, income, or ability, we can promote a more inclusive and equitable society.
The ScheduleOurChat App is a white-label public-facing app that sits inside your website. The system allows Officers and Admins to declare their availability to take appointments using an internal calendar. When a citizen arrives to book an appointment, they choose their booking type and the time slot available. Both the Officer, and Citizen receive an email telling them where and when to join the video-voice call. They click the link in the email, and meet each other in the secure video-voice call powered by Webex by Cisco. The Officer requires a paid-for webex account, but the citizen (end-user) is brought in as a guest user for free. To get started, contact us at corporate@cives.ai. And our team will help create an account for you. Each officer will need an active paid Webex account, plus one Cives account overall. For information on pricing, and subscription options please contact corporate@cives.ai.
- Officers availability calendar
- Booking widget for public sector portal integration
- Customizable Roles
- Customizable booking process
- Customizable skin
- Customizable notification engine
- Branding and Terminology
- Strong authentication
- Streaming and Recording
- Selective screen share
- Selective file upload
- Customizable Waiting Room
- Customizable breakout rooms
- Integration APIs
- Full operational reporting
