Cherwell

A global leader in IT service management and IT asset management, Cherwell empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique codeless architecture that enables rapid time to value, infinite flexibility, and frictionless upgrades every time—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend Cherwell to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.

The Cherwell ITSM solution for Cisco ACI provides an accurate map of IT infrastructure and definitions and their mapping to the enterprise’s business needs (Figure 1). With the ability to provision and configure Cisco ACI components through Cherwell, you can create, provision, configure, and decommission concerned Cisco ACI components, enabling enhanced support for change and incident management while improving overall service delivery. With a service-aware infrastructure enabled by the Cherwell ITSM solution for Cisco ACI, IT administrators can proactively and swiftly respond to day-to-day problems, resulting in more agile and robust IT operations. Solution Overview: https://www.cisco.com/c/dam/en/us/solutions/collateral/data-center-virtualization/application-centric-infrastructure/solution-overview-c22-740624.pdf