Service Graph Connector for Meraki

ServiceNow + Meraki

This free scoped application communicates with the Meraki API to import Organizations, Networks, Devices and Device statuses into the ServiceNow CMDB.

The application also accepts webhook alerts from Meraki and associates the incident to a Meraki device.

Dashboard

Monitor your Meraki organizations, networks and devices as well as the application import logs.

Dashboard

Devices

View a detailed listing of all imported Meraki devices such as access points, switches and security appliances.

Devices

Device Details

Device Details

Incidents

Monitor network and device alerts sent from Meraki and generate Incident tickets within ServiceNow.

Incident Details

Demo

System Requirements

Meraki

A Cisco Meraki API Key with Read-Only access

ServiceNow

Supported Versions

For the most up-to-date releases & version compatibility, refer to the ServiceNow store listing

Version Compatibility
1.1.0. Orlando, Paris
1.2.0. Orlando, Paris, Quebec, Rome, San Diego
1.3.0. Rome, San Diego, Tokyo
1.3.2. Rome, San Diego, Tokyo
1.3.3. San Diego, Tokyo, Utah, Vancouver

Note from ServiceNow: Older releases are no longer supported as we add new releases into ServiceNow platform. (Please consult your ServiceNow representative regarding support for older releases of ServiceNow.)

Dependencies

  • Configuration Management (CMDB) 1.1
  • Integration Commons for CMDB 2.3.1
  • ITOM Visibility License 1.0.0
  • Incident 1.0.0
  • System Import Sets
  • CMDB CI Class Models 1.12.0
  • ITOM Licensing 1.0.0
  • ServiceNow IntegrationHub Action Template 1.0.0