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Context Service

Cloud-based omnichannel solution for the contact center

Context Service is a cloud-based storage for customer journey data to deliver an omnichannel customer service experience. It is available as an out-of-the-box feature of CCE and CCX and provides an API for third party integration.

1 Context Service

Understand the key features in an overview of Context Service

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2 Getting Started

Getting Started with Context Service

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3 View the SDK Guide

See example code for Context Service

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