Docs /docs/customer-voice-portal/ Community https://community.cisco.com/t5/forums/filteredbylabelpage/board-id/j-disc-dev-contact-center/label-name/customer%20voice%20portal _blank Support /site/devnet/support/ _blank Technology Collaboration
Customer Voice Portal APIs
Custom Elements for Call Studio Allows developers to create custom interfaces to other systems or take control of the dynamic VoiceXML created by the software while retaining multi-platform compatibility. Learn more Customer Voice Portal REST APIs Allows developers to programmatically control CVP application script deployment, related media resource management and CVP server configurations. Learn more Virtualized Voice Browser REST APIs Provides VoiceXML browser services when used in conjunction with a VoiceXML server, such as the Cisco Unified CVP. Learn more Find Customer Voice Portal sample code View more sample code /docs/customer-voice-portal/#!sample-code/ _blank button btn-primary btn-lg-wide Courtesy Callback https://github.com/CiscoDevNet/cvp-sample-code/tree/master/CourtesyCallback _blank Cisco A Call Studio Application that performs basic Courtesy Callback operations. Call Studio Application Customer Virtual Assistance https://github.com/CiscoDevNet/cvp-sample-code/tree/master/CustomerVirtualAssistant _blank Cisco A Call Studio Application that enables the CVP IVR Platform to integrate with cloud based speech services. Call Studio Application Enhanced Record https://pubhub.devnetcloud.com/media/customer-voice-portal-microsite-docs/docs/downloads/sample-code/cvp-custom-elements/java-code/EnhancedRecord_Sample_Element.zip _blank Cisco A custom element that gives the ability to terminate and save a recording with a hang up. CVP Custom Element Webex Experience Management SMS Email https://github.com/CiscoDevNet/cvp-sample-code/tree/master/CVP-Sample-Applications/WXM-SMS-EMAIL-App _blank Cisco A sample application that integrates CVP with Webex Experience Management (WxM) with SMS and email. Call Studio Application Receptionist https://pubhub.devnetcloud.com/media/customer-voice-portal-microsite-docs/docs/downloads/sample-code/cvp-custom-elements/tutorials/Receptionist_Tutorial.zip _blank Cisco A tutorial to build an application that asks the user if they would like to be transferred. CVP Custom Element CVP REST API Samples https://pubhub.devnetcloud.com/media/customer-voice-portal-microsite-docs/docs/downloads/sample-code/cvp-rest-api/CVP_REST_API_Sample_Java_Project.zip _blank Cisco A Java project that shows how to use some of the CVP Configuration REST APIs. Java Test your code in a Customer Voice Portal Sandbox The Customer Voice Portal Sandbox is the Cisco cloud service provided to help customers, partners, and developers quickly integrate their solutions with a number of Cisco technologies. The Sandbox provides a developer with an environment to design, develop and test using the APIs that are available in the Customer Voice Portal solution. View all /docs/customer-voice-portal/#!sandbox _blank /images/PCCE_12.6.png PCCE 12.6 (with CVP) Sandbox https://devnetsandbox.cisco.com/RM/Diagram/Index/f1915479-af3e-4f77-84c6-4eb5cae2f6d9?diagramType=Topology _blank PCCE 12.6 (with CVP) Sandbox Use the PCCE Sandbox, that includes Customer Voice portal, to try out various Customer Voice Portal integrations and customizations such as the Customer Voice Portal REST APIs. Reserve it now https://devnetsandbox.cisco.com/RM/Diagram/Index/f1915479-af3e-4f77-84c6-4eb5cae2f6d9?diagramType=Topology _blank button btn-primary btn-lg-wider Questions? We are here to help. /pubhub/img/support-forum.png https://community.cisco.com/t5/forums/filteredbylabelpage/board-id/j-disc-dev-contact-center/label-name/customer%20voice%20portal _blank JOIN THE DISCUSSION Customer Voice Portal Developer Community Bring your questions to the Customer Voice Portal developer community! Engage, collaborate and share with your fellow experts in the developer forum. /pubhub/img/support-forum.png https://community.cisco.com/t5/contact-center/bd-p/5926-discussions-contact-center _blank JOIN THE DISCUSSION Customer Voice Portal Product Community Bring your questions to the Customer Voice Portal product community! Engage, collaborate and share with your fellow experts in the product forum.