Explore the latest Cisco Design Thinking resources and apply templates and tools to real-world scenarios. Check out the Cisco Design Thinking publication to learn more about the problem-solving framework.
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What’s Cisco Design Thinking?
Design Thinking is a human-centered approach to innovation.
The goal is to create solutions that people love.
CISCO DESIGN THINKING FRAMEWORK
DESIGN THINKING IN REAL LIFE
The DevNet community includes network engineers, security engineers, solution architects, application developers, business partners, and designers. All of us have started applying design thinking to discover, define, and explore more innovative solutions in our everyday jobs.
Discover
We created an
Empathy Map for a Networking Engineer
CiscoLive attendees filled out an Empathy Map to get better sense of his or her true needs, obstacles, pains, and gains.
We used Dot Voting to align upon ideas
This Design Thinking tool helps gather feedback quickly. By voting with dots, it became clear which ideas were most most relevant to our audience of Network Engineers.
Empathy
Define
We turned insights into
How Might We questions
We reframed high-level observations and insights into specific questions to open up our thinking and inspire creative problem-solving.
Focus
Explore
We quickly generated ideas using Crazy 4’s
With Crazy 4’s, we explored creative solutions to the Enterprise Networking problems we set out to solve.
Ideate
Cisco Champion Radio
DevNet Design Thinking Podcast with Edwin Zhang
Join Edwin Zhang, Director of Cisco DevNet Content, UX Apps team and Cisco Champions to learn more about Cisco Design Thinking principles. They share how Cisco applies Design Thinking in real-world scenarios and projects with partners and customers to accelerate innovation and product development. You can also get tips and best practices on how to get started with Design Thinking in your team and organization.
Find essential Design Thinking toolkit
Technical Are you an engineer/developer who is constantly solving technical problems? Try these suggested design thinking activities to define problems, brainstorm solutions, and get alignmnent with your team:
Discover
Empathy Map, Stakeholder Map, Value Proposition Canvas
Define
Bull’s Eye Diagram, RICE Score, 2x2 Matrix
Explore
Quick & Dirty Prototype, DevNet Resources — sign up for free
Download toolkit Business Calling all account/program managers who focus on driving business development and building client relationships! Check out these resources to define priorities and accelerate your workflow:
Discover
What’s on Your Radar, Stakeholder Map, Value Proposition Canvas
Define
Bull’s Eye Diagram, RICE Score, 2x2 Matrix
Explore
Cover Story Mock-up, DevNet Resources — sign up for free
Download toolkit