Getting Started

Smart Net Total Care (SNTC)
Customers
Smart Net Total Care (SNTC)
If you are a Cisco Smart Net Total Care (SNTC) customer, you are entitled to access the Cisco Support APIs.
Partner Support Services (PSS)
Partners
Partner Support Services (PSS)
If you are a Partner Support Services (PSS) partner, you are entitled to access the Cisco Support APIs.
Cisco Support API Web Services
REST
Automated Software Distribution
Provides software information and download URLs to assist you in upgrading your device/application to the latest version.
REST
Bug
Provides access to Cisco defects (bugs) information.
REST
Case
Provides access to Cisco Support Case information.
REST
EoX
Provides access to Cisco EoX product data.
REST
Product Information
Provides access to Cisco product information associated with device serial numbers or product IDs.
REST
Serial Number to Information
Provides access to Cisco information associated with device serial numbers.
REST
Service Order
Provides access to Return Material Authorization (RMA) information.
REST
Software Suggestion
Provides access to Cisco suggested software based on stability, longevity, adoption rate and other factors for a growing list of Cisco products.
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